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Kalene McSwain-Faulkner, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Kalene is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.5 stars
Clients are very satisfied with Kalene. View 153 reviews
Great news, Kalene is accepting new clients!
She is normally fully-booked.
Speaks English and Spanish
Offers Telehealth visits
Licensed in Georgia and Tennessee

Recent reviews

Very helpful, understanding, and open-minded. She is supportive but firm when she needs to be and it’s in my best interest. Highly recommend.

Reviewed November 2024

Kalene McSwain-Faulkner is a great therapist. I always feel heard during our sessions. And she helps me view my life from a different perspective. A more empowered perspective. I highly recommend Kalene.

Reviewed November 2024

More about Kalene

  • 9 years' experience
  • Female
  • LCSW

Hello! You can call me Kalene (Kay-lean)! I have been a Licensed Clinical Social Worker since 2015 and a social worker since 2013. I am experienced and what I like to call seasoned, as life has taught me many things through times of sorrow, pain, grief, and, other times, so much joy. My knowledge also comes from higher education and practice of that knowledge throughout my career. Each year, I meet licensing requirements by yearly obtaining continuing educational credits. Additionally, I am a doctorate student who completed all coursework with a 4.0 and in the research phase.

Further, I am well-rounded and have experience working with young and older clients. Serving ten years in the military taught me how to and the importance of working with an array of different people from various backgrounds, ethnicities, ages, religions, sexualities, and overall different socioeconomic and cultural backgrounds. My passion is in supporting others through multiple parts of their journeys utilizing practical, evidence-based approaches. Some therapy strategies may include cognitive behavioral therapy, motivational interviewing techniques, supportive therapy, narrative therapy, mindfulness, whole health, and a variety of other strategies or a mixture thereof.

I want you to know that therapy is a process. The changes you want to see will only happen after some time, more than likely, but will result from various interactions we will have together, which will make a difference. I often refer to therapy as going to a chiropractor. You do not go to a chiropractor and say give me a spine. You have a spine, and all you need is an alignment. This means you are the true expert in your life, and you do have what you need. My plan in this current stage of your journey is to help you use what you have; sometimes, it just takes aligning things differently.

I look forward to supporting you by first listening, clarifying what is heard, and advocating for your individuality, even in your partnership or marriage. Therapy strategies are not a one-size-fits-all. If you do not wish to have someone highly motivated, a positive and rational thinker who continually supports the use of your strengths and believes that YOU CAN every time, then I am not the one for you. I also incorporate many coaching and motivational principles as they are a part of my personality. Remember, you are unique, and for me to adjust what is needed, I will need your feedback and honesty regarding what is working or what you may need more.

I look forward to supporting you during this part of your journey. Please participate and trust the process. Trust is a big word, but it will be well worth the journey!

Specialties

Stress Anxiety Trauma and abuse Grief Self esteem Depression Addictions LGBT Relationship issues Family conflicts Sleeping disorders Parenting issues Anger management Career difficulties Bipolar disorder Coping with life changes Coaching Compassion fatigue Abandonment Adoption and foster care Antisocial personality Attachment issues Blended family issues Body image Caregiver issues and stress Codependency Commitment issues Communication problems Control issues Dependent personality Dissociation Divorce and separation Domestic violence Emptiness Family problems Fatherhood issues Fertility issues Forgiveness Impulsivity Infidelity Isolation / loneliness Jealousy Life purpose Military and veterans issues Mood disorders Multicultural concerns Narcissism Postpartum depression Post-traumatic stress Pregnancy and childbirth Prejudice and discrimination Process addiction (porn, exercise, gambling) Self-harm Self-love Traumatic brain injury Women's issues Workplace issues

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Attachment-Based Therapy
  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Emotionally-Focused Therapy (EFT)
  • Existential Therapy
  • Mindfulness Therapy
  • Motivational Interviewing
  • Narrative Therapy
  • Solution-Focused Therapy
  • Trauma-Focused Therapy

Licenses

Kalene McSwain-Faulkner's National Provider Identifier (NPI) is 1255757951.

  • LCSW · Georgia · CSW006322 · Expires September 2026
  • LCSW · Tennessee · LSW0000007322 · Expires January 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

Reviews for Kalene McSwain-Faulkner

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.5

153 reviews

5
4
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Clients mention: Great Helped Amazing Recommend Helpful Listens Supportive The best Understanding Grateful

Very helpful, understanding, and open-minded. She is supportive but firm when she needs to be and it’s in my best interest. Highly recommend.

Reviewed November 2024

Kalene McSwain-Faulkner is a great therapist. I always feel heard during our sessions. And she helps me view my life from a different perspective. A more empowered perspective. I highly recommend Kalene.

Reviewed November 2024

She is amazing at listening to the things I am concerned about or have just thought about and helps me deal with all of my issues in so many different ways and I am thankful to be able to speak with her

Reviewed November 2024

Kalene has been nothing but amazing in this journey of mine. She listens and provides the absolute best feedback. She always follows up between sessions and gives me great suggestions for reading materials and worksheets. So glad I found her!

Reviewed November 2024

Kalene has helped me in more ways than I can explain. Kalene is genuine, understanding, kind, attentive, funny, and non-judgmental. I feel heard and understood.

Reviewed November 2024

Kalene’s awesome! So happy with my choice in a therapist.

Reviewed November 2024

She is a better therapist than I ever could have dreamed being placed with - absolutely treasure her as she's responsible for so much of my healing and growth

Reviewed November 2024

She is wonderful and helps me a great deal

Reviewed November 2024

I have decades of therapy experience, and Kalene is one of the very best.

Reviewed September 2024

Keeper

Reviewed September 2024

Kalene is the only trauma informed individual therapist who understands narcissistic abuse that I have found on BetterHelp and I’m grateful for her compassionate communication. She is very supportive and always responds to messages and has even checked in on me on weekends.

Reviewed September 2024

Kalene is an incredible listener! She made me feel heard and respected and was so kind in supporting me when I desperately needed it. I’m so grateful for our sessions and know she will change so many lives for the better in her continued work.

Reviewed September 2024

Attentive, helpful, kind, friendly, informative . I am appreciative and have grown a ton in the last year. Thank you

Reviewed September 2024

I tell everyone all the time I got sooo lucky matching with Kalene for the very first time. It’s like the app just knew (which is exactly what it’s designed to do, so I would hope the system works well!) but it really feels like us meeting was meant to be. She never makes me feel like switching therapists. Kalene is super duper supportive & understanding. She teaches me new things I never would have considered on my own. I’ve been seeing her for two years now and I can feel my life becoming more manageable with each session. I know I still have a long way to go in my mental health journey, but it doesn’t feel as daunting now. Thank you Kalene

Reviewed August 2024

Very kind, very knowledgeable and good at what she does. Listens and empathizes while challenging you. 10/10

Reviewed July 2024

She's SO great, I'm so happy to have met her and have her as my therapist. I bonded with her as if I already knew her and I appreciate the respect, courtesy, advice, understanding, and non-judgemental listening ear that she provides.

Reviewed July 2024

I'm enjoying the sessions. I didn't know what to expect, and our conversations have exceeded my expectations. I'm grateful.

Reviewed June 2024

Warmth, compassion, encouragement and validation - this summarises my experience with Kalene. Would highly recommend to anyone looking for a good therapist and life coach.

Reviewed June 2024

I would recommend Kalene as a therapist to anyone I know! I value her straightforward, kind approach. The confidence in me that she exhibits helps me to build confidence in myself. I have made significant progress and gained vital insights during our time working together.

Reviewed June 2024

A great therapist who is involved and communicative. She also has a personality which helps with comfort for me personally. Not to mention she always has something for me to take away or consider during time in between sessions.

Reviewed June 2024

Always willing to provide a listening ear and has a maternal approach to offering any kind of guidance or insight

Reviewed June 2024

She is awesome

Reviewed May 2024

Kalene is an absolute gem. An accountability partner, a thought partner, so attentive and responsive. She has gotten me through many of life crisis, death, grief, abuse and heartbreak. Not sure where I’d be without this woman pouring into me.

Reviewed May 2024

Ms. Kalene is very supportive and responsive!

Reviewed May 2024

Kalene has been so patient with me and my journey to healing. She has an amazing way of helping me face my emotions head on and not just shove them to the side because she see’s that they truly matter

Reviewed May 2024

Kalene is a great therapist. I always find solutions to better manage anger, OCD thinking, and anxiety.

Reviewed April 2024

She’s great

Reviewed April 2024

I have only had two sessions with Mrs. McSwain-Faulkner so far but so far so great. I've really enjoyed how she listens and allows me to "let loose" and makes me feel extremely comfortable. I don't have to feel like I need to come up with things to say and the sessions just seem to flow which I appreciate because this is the first time I've really been able to routinely partake in therapy. I am really looking forward to the continuation of self-progression.

Reviewed March 2024

Couldn’t do it without her!

Reviewed March 2024

My therapist has listened to my needs, although they may change she always finds a way to help better myself. She’s gives me the grace I forget to give myself. I’ve been learning so much about myself, there’s always room for improvement! I love therapy with her.

Reviewed March 2024

I have been enjoying the way she has helped me work through things going on in my life that felt like they would take over

Reviewed February 2024

She listens to all my needs sometimes I get off topic and she doesn't cut me off she cares about anything I have to say and when it does come to business she give me a lot of great help and makes me believe in my self

Reviewed February 2024

I was a little nervous signing up for BetterHelp as I recognized I didn't have any control over who gets assigned to me, but after ~2.5 months of speaking with Kalene, I cannot even begin to speak highly enough of her. She's absolutely wonderful, fits and understanda me better than I dared dream of, and I look forward to my therapy with her every week as well as looking into the future. It's so important than when I speak intimately with anyone, I feel them being present, listening, and responding as well as some quality humor sprinkled in with the seriousness; Kalene is incredible with these things.

Reviewed January 2024

Kalene has helped me find the tools to keep my anxiety at bay. Especially through the holidays with weird family dynamics. So grateful!

Reviewed January 2024

I couldn’t be in better hands!

Reviewed January 2024

Ms. Kalene is very helpful during and in between sessions. She has been a pleasure to work with.

Reviewed January 2024

What could I say about Dr. Kalene? She is remarkable and she is a great listener and provides the best support rather than providing exercises. She understands the importance to be open and listen which has supported me through my growth and healing with anxiety, being in charge of my anxiety and owning my masculinity authenticity in a positive and Stoic way. Whether you’re male or female or define yourself another way, she is very understanding and judgement free. Thank you Kalene. Because of you I am becoming the best version for myself everyday, and so that I could be an ever evolving son, friend, brother, boyfriend, grandson, uncle, and overall human being.

Reviewed December 2023

Kalene is absolutely amazing. I feel like a won a million rainbows with her as my therapist. She’s calming, knowledgeable and helps me identify my emotions when I feel overwhelmed.

Reviewed December 2023

Incredibly helpful, actually listens and cares about what I have to say, offers good advice, and never comes across as judgmental. She’s awesome!

Reviewed November 2023

Kalene is such a good listener and is always supportive of my growth. She asks questions that make me think about situations in ways I hadn't before. I always feel safe expressing myself in our sessions. Highly recommend!

Reviewed November 2023

I’ve been working with Kalene for a few months now and I really value our sessions together! She’s always attentive and caring, while telling me the things I need to hear.

Reviewed November 2023

She seems great. She listens and tries to understand what I’m saying, and she lays out her own ideas in an easily understandable way.

Reviewed November 2023

Kalene has been so open to all my questions and has been doing a great job in helping me work through a lot of trauma I wasn’t even aware of until I started therapy with her. She’s a great support in my therapy journey!

Reviewed August 2023

Dr. Faulkner has been a God send for me, because she actually listens and doesn’t just talk. I feel heard and she has provided excellent resources to manage my stress and anxiety, work and personal life. You cannot go wrong with her at all and you will make steps towards your personal well-being and worthiness after a session with her with the tools she provides.

Reviewed August 2023

Ms. Kalene is awesome. I appreciate the transparent, non- judgmental feedback (definitely different than my previous therapist). She has provided valuable advice and information that I can use in my healing process. It’s also helpful that she insinuates often that I need to give myself grace, which is vehemently important in my opinion. I have along journey ahead , but having Ms.Kalen respond to my journal entries with positive thoughts and feedback, I’m grateful to her.

Reviewed August 2023

Kalene is thoughtful and has given my partner and I great exercises to better our communication and connection with one another.

Reviewed July 2023

She’s been incredible for me, she really understands me and is so supportive but also asks really good questions to challenge my thought when needed. I’m so thankful I found her!

Reviewed June 2023

She’s an honest and direct person. She expects people to put in the work and to find ways that will help long term. She’s a great person with the necessary skills to help someone. With the first session I was able to see what alignments I needed to better myself.

Reviewed June 2023

Kalene has been so helpful to me as I have navigated a breakup, a new relationship, a pandemic. She has been a great ally to help me find clarity and reach my goals

Reviewed March 2023

Love her!

Reviewed March 2023

She always listens to me, helps me understand a perspective I couldn’t see on my own, and supports me based on my needs

Reviewed April 2023

She’s honestly the best. She doesn’t play sides or let you live in your self pity. She has made my life and dealing with negative people so much less stressful. I can’t begin to thank her enough for keeping it real with me.

Reviewed February 2023

Awesome therapist

Reviewed January 2023

Kalene is wonderful!

Reviewed January 2023

I was being taken advantage of by several different individuals. I felt completely insane and I was desperate for help. She helped me not feel like I was so alone. Like I finally had the support system I was looking for. I’m able to see how amazing of a therapist she is, firstly, by how much I love and appreciate her, and how far I’ve come since I started therapy, and secondly, by how much my abusers HATE HER. she may have ruined their life, but she saved mine. And I’ll be forever grateful.

Reviewed December 2022

So far I’ve only had one live chat with Kalene but it was so insightful and I was able to take what she said and apply it to my daily life. I’m looking forward to the rest of my therapy journey with her!

Reviewed December 2022

Kalene has been working with me for a couple weeks now. She has been very helpful. She’ll prompt me with questions I haven’t thought of before, she’s very supportive and I definitely feel this being very beneficial for me and my growth.

Reviewed December 2022

I have been a client of Kalene's for 1.5 years. She has been a wonderful therapist who has taught me a lot about myself, how my brain works, & how to accept myself for who I am. I've been so grateful to have a therapist who is able to show empathy but also push me to face fears + address things I never had previously. Would highly recommend!

Reviewed December 2022

A pleasure to work with. Cant wait to book my future sessions.

Reviewed November 2022

I enjoy working with her so far

Reviewed November 2022

It’s fairly early, but so far Kalene makes me feel very comfortable. I can tell she genuinely cares and this isn’t just a job for her. Which was my biggest worry starting therapy. I wanted to build a relationship with my therapist.

Reviewed November 2022

Kalene is amazing and the best therapist I’ve ever had!

Reviewed November 2022

Kalene is Outstanding!

Reviewed September 2022

Kalene is amazing, amazing, amazing. I chose Kalene because she is experienced in working towards solutions and I needed that when I signed up a year ago. Although I achieved what my initial goals were with Kalene earlier this year, there is always more work to be done so I have continued seeing Kalene and it continues to be the best decision. I’m coming up on my one year working with Kalene and I am so proud of how far I’ve come.

Reviewed August 2022

Kalene has been absolutely amazing! I am so grateful for her expertise and patience with me. My experience with her has been so much better than I even imagined online counseling could be. She has helped me grow and begin to set boundaries and achieve my goals. She has been incredible!

Reviewed June 2022

Kalene has changed my life for the better. She is the best therapist I have ever had. She is the sole reason I am sticking with Better Help.

Reviewed June 2022

Kalene is awesome!

Reviewed April 2022

Kalene is incredible! I don’t have enough words to describe how amazing she is and how grateful I am for her support. Initially when I started my therapy sessions with Kalene in fall 2021, we had a solution focused approach based on what I felt that I needed. I was very depressed, sleeping 12 hours a day with no motivation. Kalene was attentive, patient, and supported me in setting realistic goals that would help me get to where I wanted to be. She consistently checks in. I feel seen, and not just another number as I’ve felt with past therapists. Although Ive accomplished some of the solutions/goals I set almost 7 months ago, I’m not done yet. I’m on the maintenance plan so I can continuing receiving support from Kalene because she’s AMAZING.

Reviewed April 2022

Trust is always given and never taken. Kalene helped me find success in today and gradually were working forward. It’s incremental. I wouldn’t ever have had the insight for that, and a mindset to change it, without her guidance.

Reviewed March 2022

Kalene is the best therapist I have ever had in my entire life. She is truly wonderful and I wish everyone could have a Kalene. She is excellent at listening to me and extracting the nugget of truth that I couldn't see and bringing clarity to situations and emotions that had just been a jumble and mystery to me. I have progressed so much under her care and I am so grateful that I am moving towards a more confident and happy version of myself. We have a great rapport- she is understanding and nonjudgmental. She is patient and empathetic but also knows how to gently push towards a better outcome for me. It is because of her I regularly recommend BetterHelp to everyone I know.

Reviewed January 2022

Ms. Faulkner is very genuine and continues to reach out and check on me even though my schedule is extremely busy. She understands the importance of connecting with her clients and making sure they are ok. I appreciate that so much.

Reviewed January 2022

She is attentive, thoughtful, responsive and very respectful. She has helped me to make so much progress! She’s amazing.

Reviewed January 2022

1st session done and I am hopeful! She is patient and warm.

Reviewed January 2022

Excellent!

Reviewed December 2021

I hit a period in my life when it seemed I had never felt so low and everything was just out of control. During this period I managed to find Kalene and I was afraid to do therapy sessions at first, but I’m glad I did anyways. Straight away Kalene was warm, kind, full of positive energy and understanding. She didn’t rush anything, or if something didn’t work, we’d just move on. She also helped me to realise that its all about the way you react to something, and that you can change your thought processes. It felt odd to be talking about my problems and it was difficult but together we worked through them. I am very grateful to Kalene for helping me seeing things a different way, and giving me the tools to be a better, calmer, stronger version of my self and the most important thing is also that I can set boundaries. I can’t recommend her enough! She’s the best therapist ever. Thank you so much Kalene :)

Reviewed December 2021

Kalene has been absolutely outstanding. She is kind, compassionate, knowledgeable, professional and relatable. I have really had a very positive experience.

Reviewed December 2021

A very loving and empathetic counsellor with a super soothing voice to boot! She always made me feel listed too, accepted, and gave me plenty of resources and perspectives to work with. Would recommend to everyone, she’s a star!

Reviewed December 2021

Kalene always goes above and beyond to help me with my weekly issues, recognising when I need the floor to vent and when to reign me in to focus on positive and beneficial topics. Her support and critical thinking has helped me overcome many hurdles in life and yet put me in a position to accomplish said hurdles on my own.

Reviewed November 2021

Kalene has helped me in so many ways. I feel so comfortable to say anything to her. She is patient and really listens to me. It’s such a relief to have such a great outlet and safe space to heal.

Reviewed November 2021

Kalene is the best of the best! Her ability to meet you where you’re at with empathy and validation, as well as challenge you to critically reflect and take action steps to reach your goals/resolutions is everything.

Reviewed November 2021

Excellent counselor.

Reviewed November 2021

Kalene has been amazing. I have made so many improvements in my life under her observant eye. She always quickly responds to my messages and journal entries. She fuels me with great insights as well. I can honestly say that my whole life has become better because of her. I wish everyone I know could have a Kalene to encourage and support them towards getting to their best selves. I have never had such a good relationship with a counselor as I do with Kalene and I can rely that she will always push me in the right direction towards my goals.

Reviewed September 2021

She’s the best. She’s amazing.

Reviewed September 2021

Kalene has been so helpful to me in my life and marriage. She has given me so much guidance and advice. I truly appreciate our sessions.

Reviewed September 2021

I feel safe and comfortable when I speak about my problems.

Reviewed September 2021

Kalene is a wonderful therapist. She has helped me see the positives and see the changes that need to be made in order for me to grow and be happier. She has guided me through a lot of confusing emotions and helped me get to the bottom of a lot of things. Before I came to her, I was feeling stuck, but she helped me find the positives and find how to get out of this rut. She is so patient, kind, honest, and knowledgeable. I highly recommend her to anyone who needs a listening ear and some wise encouragement!

Reviewed August 2021

Kalene is an very professional and pushes you to think through your own issues to get to a solution.

Reviewed August 2021

Kalene is very encouraging and supportive yet remains honest. She is also insightful and will bring up points that had not occurred to me. I would highly recommend her.

Reviewed August 2021

Kalene has been extremely helpful thus far. She is comforting, supportive and really makes me feel heard, and that my feelings are authentic and OK. She has a great communication style, is encouraging and professional.

Reviewed August 2021

Kalene has been very supportive, positive, and insightful. The "strongly disagree" in the previous review was pressed by mistake. I recommend her for anyone.

Reviewed August 2021

Kalene goes above & beyond to provide a quality interpersonal counseling experience, challenging me both in & outside of our sessions for a greater overall well being. I can't thank Kalene enough for the progress I've made in our short time together!

Reviewed July 2021

Kalene has helped me SO much this past year. She is ALWAYS kind, thoughtful, informative, and responsive! This has been my first experience with therapy and I couldn't reccomend her more highly. She truly listens and empathizes as well as giving me the confidence I have needed through some serious personal issues. Additionally, whenever I need help she provides me with resources that TRULY help me cope or learn to cope, lessons I will be returning to as I grow and heal. I never feel judged or dismissed by her, it always gives me strength to be supported by her. Even when dealing with abusive family situations, she gave me AMAZING advice that helped me stand up and keep myself and loved ones safe. There have been many times that I feel that she has given me such Valuable insight! I truly could not speak more highly of her, her professionalism, and her support.

Reviewed July 2021

One of the best therapists in the world. Very conscious of any/all self-disclosure, very affirmative and validating. Incredible ability to connect various topics and find a more profound meaning for client.

Reviewed June 2021

Kalene has always give me tools to help myself. Have been a great listener and helps me retrospect myself. I have been struggling, but Kalene has been there checking on me and making sure I continue in my journey and stick to it for myself.

Reviewed June 2021

I love love Kalene. I’ve only been with her for a month and it has been great so far. This is my first time being in therapy and she really makes you feel open and welcomed. I can’t wait to see were we go together.

Reviewed June 2021

I’ve been seeing Kalene for about half a year now, and she has been such a great, supportive figure in my life. She listens to what I have to say and is always encouraging. Highly recommend!

Reviewed June 2021

Kalene is amazing! She has helped me identify patterns and feelings I didn't even realize where going on in my life. Even though we haven't been working together for long, I have made good progress in my life from working with her. I feel so lucky to have been matched with Kalene! She is the best counselor I have ever had, hands down. She really pays attention to me and makes me feel seen and heard. I can tell she thinks about our conversation because she will share her insights and observations with me later, in between sessions so I can continue my work . She is warm and caring and won't hesitate to share what is needed for growth-a perfect combination in a counselor. She is like the very insightful friend I didn't have but always needed. I highly recommend her.

Reviewed June 2021

Kalene is such a kind and gentle therapist. And I think that’s what has helped the most, in my healing journey. She allows me to work through most of my problems myself because she sees that’s my best method but when I’m hard on myself she gently reminds me not to be. For years I’ve been hesitant on starting therapy again but she had made it such an encouraging experience.

Reviewed June 2021

Working with Kalene has helped me to get direction in my life. I appreciate the way she listens to me when I feel I need to be heard. She has challenged me with owning up to and facing what I believed to be truth. I feel as though I have grown as a person. I feel as though Kalene has listened to me but she always allowed me to know the ball is in my court! She has reassured me I CAN TAKE CONTROL and choose the outcome through MY DECISIONS. Kalene has also helped me to understand that having boundaries is a MUST in taking control of my life. I would recommend Kalene to anyone and everyone! Devooah Shelton

Reviewed June 2021

My experience with Kalene has changed my life. It is so amazing to have someone that I can talk to about any problem, whether it’s big or small, without feeling like a burden. Talking to Kalene feels like talking to a friend, with the added bonus of all of the additional coping strategies, recommendations, activities, and resources she provides! I finally feel like I am the one in charge of my life, not my trauma. Thank you Kalene!

Reviewed June 2021

I have been talking to Kalene for a little over half a year and she has been extremely helpful! I feel like she really understands me and always helps me look at things from a new perspective. She also encourages me in my journey of self-care, not only through the live sessions but also by sending me useful worksheets and checking in on me between sessions. I really feel like she is there for me. Thank you Kalene!

Reviewed June 2021

I highly recommend Kalene McSwain-Faulkner (LCSW). As a black woman, I specifically requested to be matched with a black provider, and Kalene has far exceeded my expectations. She is honest, objective, and supportive. She has provided me with countless resources and worksheets, which have allowed me to dig deeper into my thoughts and feelings-at the same time, allowing to space to come to my conclusions.

Reviewed June 2021

I highly recommend Kalene.

Reviewed June 2021

Kalene is the most amazing counsellor I have come across on betterhelp. Not only is she compassionate, empathetic and listens to what I have to say, but she will also challenge me and helps me grow as a person. Kalene also sends me worksheets for me to work on throughout the week, and we discusses them with me in the next sessions. I would highly recommend Kalene, she has helped me tremendously.

Reviewed June 2021

Kalene is an amazing person and a fantastic counselor. She is kind, warm, caring and a great listener. Her questions and input always help me reflect and have reminded me of the qualities I value in myself. Kalene adjusts the sessions depending on my mood and what’s on my mind, and I always leave the session feeling stronger, happier and more empowered. She is one of the most engaged counselors I have met, she replies quickly and with great advice and will send you articles, worksheets, voice memos and many more, only if you want to of course. I am so glad to have met her and would highly recommend her to anyone else.

Reviewed June 2021

In the middle of a toxic divorce process with custody battle. Kalene guidance and support is a big factor in how well and quickly I adapt to every obstacles thrown at me in the last month, that in the past would have broken me. I'm just discovering with Kalene how helpful therapy can be.

Reviewed June 2021

I was so lucky to be matched with Kalene. She has helped me process the grief of a loved one and deal with my depression and anxiety. She is compassionate and encouraging. I really love her as my therapist. I would and DO recommend her to everyone I know.

Reviewed June 2021

Kalene has been a tremendous help with my healing. Her guidance has led me to be stronger and more self-confident. She's able to adjust her approach and therapy depending on my mood or what's going on in my life. It's been amazing working with her and I can't imagine where I'd be without her.

Reviewed June 2021

Amazing!

Reviewed June 2021

The most wonderful, lovely counsellor you could ask for. She's always extremely patient and kind and has extremely helpful things to say. I am so glad to have met her.

Reviewed June 2021

Kalene has been so patient and understanding, giving me the space and time to reflect and process what I want to prioritize in my life and what I want to get out of my mental health journey. I’ve been so impressed with the use of this app and how responsive Kalene has been, whether it’s through voice memos, messages, reflection assignments, ect. I really feel like I’m being heard and can take active steps towards living a healthier life.

Reviewed May 2021

I think she is really amazing, helpful, and insightful with helping me learn about myself and to deal with my battles. this is my first therapy ever and i'm glad I tried it and got matched with Kalene !!!!

Reviewed May 2021

I enjoy my counseling sessions with Kalene. She has a wealth of different resources in the form of articles, poems , websites that are relevant to issues or conversations that she and I have spoken about. Her input to me is important because I have come to trust her suggestions or advise.

Reviewed May 2021

The best counselor of I’ve ever had.

Reviewed April 2021

She is great and really listens to needs

Reviewed April 2021

Kalene is absolutely wonderful! She is very attentive, supportive, and knowledgeable, and provides great feedback + resources to improve and deal with my anxiety. I look forward to my sessions with her and continuing to grow! I would recommend her to anyone!

Reviewed March 2021

I really love her, she's a beautiful woman

Reviewed March 2021

Kalene has helped me to point out some things that I need to change and work on and give me a new perspective to help me move towards a better version of myself. I definitely feel less anxious since I started working with her and it's only been a few sessions!

Reviewed March 2021

I have really enjoyed working with Kaylene as my counselor. I am “all over the place” with my journey of healing yet she seems to track with what I need to focus on even though it shifts from time to time

Reviewed March 2021

Kalene is thoughtful, caring and has been a great therapist. This experience has been the best I have ever had because of her experience and spirit. BetterHelp is blessed to have her on their team.

Reviewed March 2021

Kalene is amazing! She works on specific growth points and always listens carefully. I would definitely recommend her!

Reviewed March 2021

My experience with Kalene has been extremely supportive. She's helped me identify my strengths and areas I want to grow. She's also supported me and helped guide me in that growth.

Reviewed February 2021

Kalene provides excellent service.

Reviewed February 2021

Amazingly supportive. Tailors and adjusts according to me needs.

Reviewed February 2021

Very happy with Kalene. She is helpful and caring.

Reviewed February 2021

Kalene is incredible! She is so helpful, patient and engaging. I had been searching for a therapist who would offer me their insight on my patterns and role in relationships instead of just listen and validate and she did it all in such a gentle and impactful way. She also consistently checked in with me which helped me hold myself accountable to the work I was doing. I feel so fortunate to have gotten to work with her.

Reviewed January 2021

Kalene is a beautiful soul who has a true talent and passion for her profession. She is very intuitive, empathetic, and so so so encouraging!! She is truly making a difference and I am so glad our paths have crossed!

Reviewed January 2021

Kalene has done an exceptional job of listening and understanding my issues. She’s been a breath of fresh air to help me with my issues.

Reviewed January 2021

Kalene really helped me a lot. She helped me to better understand hie some important things in life work. During these few months woth her, I have improved my self awareness and learned how to go deep into my feelings and how to communicate my feelings to others.

Reviewed January 2021

Kalene has probably been the most supportive in my journey of rediscovering myself outside of my trauma. I’ve been learning so much about how my brain has set to see the world and allowing myself the safety to learn how to heal those wounds. My counseling has been a strong self improvement and self discovery journey for me and I don’t believe I would have made the progress that I did without Kalene being so supportive and understanding. She’s treated me with so much patience and kindness, as well as she also reminds me to treat myself with that patience and kindness as I maneuver my own healing process.

Reviewed January 2021

Kalene is a GREAT listener and highlights the positives whenever you're explaining why you feel bad about whatever is going on in your life. She is very insightful and easy to talk to -- it is so wonderful to have an outside perspective from someone who help you reason through how you've been feeling and what you can do going forward. Kalene will offer advice and solutions that work best for YOU if you give her enough to work with. I've only been in counseling for maybe 2 weeks for Kalene but she has empowered me to make small but impactful changes for the better and I don't know what I would do without her.

Reviewed January 2021

Kalene is great. She is very quick to send me helpful strategies for my anxiety. I believe she really cares about me.

Reviewed January 2021

I’ve only had one session with Kalene, but she made me feel very comfortable. She listened to me well and had great advice.

Reviewed December 2020

It was wonderful to work with Kalene! She really listens and provides great feedback. She’s helped me “unlock” the tools I already had to drive my life in a healthier/ happier way. She’s very kind, wise, and honest. I would highly recommend her! Thank you, Kalene!

Reviewed December 2020

Kalene is attentive, insightful, patient, and helpful. She has been consistent in speaking with me every week, even if I haven't responded to her. This makes me feel seen. Kalene has a calming demeanor to her that creates a safe space for me to discuss the things I'm feeling as well and to be honest about what I need to improve and work on to be healthier.

Reviewed December 2020

Kalene is an incredible therapist and person. From our session, it was clear to me that she has a big heart and truly loves to help others. I feel so comforted when I talk with her and always look forward to our time together. She is responsive and checks in on me. I'm already seeing big improvements in my life and ways of thinking because of Kalene!

Reviewed December 2020

After just one session with Kalene, I already felt like I was ready to begin tackling some of the bigger issues in my life, when I previously had no idea where to begin. She has already done wonders for helping me to work on my self acceptance, and I am so happy to be working with her. She is kind, compassionate, professional, and respectful. When I speak to her, I feel like I am actually being heard. I highly, highly recommend Kalene as a therapist to anyone who is considering therapy!

Reviewed December 2020

She’s great and understanding she helped me make better decisions since it’s really hard for me.

Reviewed December 2020

Kalene is calming but direct when she needs to be. She encourages me to open up and think about things that I might not be noticing. I am going through a very difficult time in my life and she brought in some perspective so I can look at things rationally while understanding the emotions I am going through.

Reviewed December 2020

Kalene has a grounding and warm presence. She has a great balance between validating strengths and asking great questions to explore more possibilities.

Reviewed December 2020

She is compassionate, attentive, and willing to adapt to your needs. She has such a loving presense and is very easy to talk to. She has helped me realize a great deal about myself in a smooth manner which I am not used to. Her approach and resources let me know she is really listening and is here to help me become my best self. Id certainly reccomend to a friend.

Reviewed November 2020

Kalene is compassionate, constructive, and collaborative. I feel better about myself and my journey after each session with her.

Reviewed November 2020

She is insightful and attentive. She has challenged me in ways that I have not been challenged and is the reason why I am going to stick with counseling. She is incredibly talented and helpful.

Reviewed November 2020

Excellent experience with Kalene.

Reviewed November 2020

She’s very helpful. She’s been a cheerleader for me, reminding me of the good things I’ve got going on and reframing things in a positive light.

Reviewed November 2020

Kalene is an absolute joy to work with. In just a month, she has helped me work through some very difficult areas of my life; all the while remaining compassionate and very understanding. She has a vast amount of technical knowledge as well as an ability to connect with individuals in just a short amount of time. I cannot say enough good things about her. She is someone I have loved having in my corner.

Reviewed September 2020

Ms Faulkner has been great!

Reviewed September 2020

Kalene is very kind and understanding. She listens when you need to say something and provides useful resources to cope with moments when you are sad.

Reviewed September 2020

Kalene McSwain-Faulker, LCSW is a great counselor. My very first session I arrived feeling stressed about life and dealing with uncertainty. Kalene listened to my concerns and instantly gave me a strategy/ tool to use for coping and rebuilding my confidence. By the end of the session I feel empowered and heard. I no longer feel alone drowning in my emotional pain. I have support .

Reviewed August 2020

She understands & also is a good firm with me

Reviewed August 2020

She's provided me with excellent support (even checked on me when I went unresponsive for a bit) given me plenty of time and space to vent , it's been less than a month though.

Reviewed July 2020

Ms. Kalene LCSW is a fantastic therapist. I'm very grateful for her insight, challenges, support and professional camaraderie. Highly recommended for healing trauma work, releasing mindsets that no longer serve towards your enlightenment, and claiming self mastery. 10/10 stars!

Reviewed July 2020

Kalene is a great counselor! She gives me opportunities to see where I can grow and do things differently! She is very involved in my confidence building and always replies in a timely manner. She gives me worksheets to do that help me have a unique perspective on my own problems. I enjoy having her helping me become a better person!

Reviewed July 2020

How was your experience with Kalene?

Frequently asked questions

Does Kalene McSwain-Faulkner offer telehealth visits?

Yes. Kalene McSwain-Faulkner works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Kalene McSwain-Faulkner speak?

Kalene McSwain-Faulkner speaks English and Spanish.

How many years of experience does Kalene McSwain-Faulkner have?

Kalene McSwain-Faulkner has 9 years of experience.

Where is Kalene McSwain-Faulkner licensed to practice?

Kalene McSwain-Faulkner is licensed to practice in Georgia and Tennessee.

Does Kalene McSwain-Faulkner accept clients outside of the United States?

No, Kalene McSwain-Faulkner does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Kalene McSwain-Faulkner offer?

Kalene McSwain-Faulkner offers clients Acceptance and Commitment Therapy (ACT), Attachment-Based Therapy, Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Emotionally-Focused Therapy (EFT), Existential Therapy, Mindfulness Therapy, Motivational Interviewing, Narrative Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Kalene McSwain-Faulkner?

Kalene McSwain-Faulkner can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Kalene McSwain-Faulkner?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

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When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.