Last updated: July 14, 2020.
You may choose whether or not to provide or disclose Personal Data in connection with your use of the Site. If you choose not to provide the Personal Data we request, you may still visit and use parts of the Site, but may be unable to access or use certain features, options, programs, and services. The Site may contain links to third-party websites and services that are not owned or controlled by Mind Diagnostics. We are not responsible for the privacy practices or the content of third party websites, services and advertisements, and you visit them at your own risk.
We may receive and/or collect Personal Data in the following ways:
If you send us a "Contact Us" or "Request Consultation" or "Email Results" request or feedback, or in connection with setting up an account on the Site, or if you buy or receive products or services on the Site or otherwise enter into a contract with us, or if you fill in forms or upload documents on the Site, you may provide us with certain information that may constitute Personal Data, such as:
To access certain portions of the Site, you may be required to create an account. When you create an account on the Site, we may require and request certain information and Personal Data from you, which may include your email address, full name, phone number, other contact information, and/or location (including state and country, as applicable). By providing this information to Mind Diagnostics, you consent to our storage, use, and processing of that Personal Data.
When using, buying, or receiving products or services on the Site, we may require you to provide billing information, such as billing name and address, and credit card number and details (collectively “Billing Information”).
We use third party vendors such as Stripe, to process Billing Information. We do not store or directly access any of your Billing Information. Instead, Mind Diagnostics utilizes third party payments processors to process all payments. Mind Diagnostics does not have direct responsibility or control over your Billing Information. Our agreements with the third party service providers that receive your Billing Information require them to keep the information secure and confidential.
Please note that we use certain third party service providers and business partners on the Site to enhance your experience or deliver certain services. These third parties may collect Personal Data in performing their services and/or functions on the Site. Below is a non-exhaustive list of the third parties and links to their privacy practices:
Log Files on the Site. The information inside the log files includes internet protocol (“IP”) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us.
The following sets out how we may use different categories of cookies and your options for managing cookies’ settings:
Performance cookies: These cookies collect information about how you use our Site, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. All information these cookies collect is aggregated and anonymized. It is only used to improve how our Site functions and performs. From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit our Site. We may also utilize Flash cookies for these purposes. To learn how to opt out of performance cookies using your browser settings visit www.aboutcookies.org
Functionality cookies: Functionality cookies allow our Site to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of our Site after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. To learn how to opt out of functionality cookies using your browser settings visit www.aboutcookies.org
Other Tracking Technologies. When you visit the Site, we may collect your IP address to track and aggregate information. For example, we may use IP addresses to monitor the regions from which you navigate the Site. We may also use web beacons alone or in conjunction with cookies to compile information about your usage of the Site and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular site tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to our Site. We may use web beacons to operate and improve our Site and email communications.
Analytics Software Tools. We use analytics software such as Google Analytics on our Site to help us analyze the traffic on our Site. For more information on Google Analytics’ processing of Personal Data, please see http://www.google.com/policies/privacy/partners/. By using a browser plugin http://www.google.com/ads/preferences/plugin/ provided by Google, you can opt out of Google Analytics
If you submit or we collect Personal Data through the Site, then such Personal Data may be used in the following ways:
From time to time, we may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from us, we may share Personal Data collected in connection with your purchase or expression of interest with our joint promotion partner(s). We do not control our business partners’ use of Personal Data we collect, and their use of the information will be in accordance with their own privacy policies.
In addition, in certain instances we may participate in the paid endorsement of certain products or services. In those cases, we will work to inform you of applicable endorsements in accordance with the FCC’s Endorsement Guidelines.
The Site uses social media plugins (e.g. Facebook) to enable you to easily share information with others. When you visit the Site, the operator of the social plugin can place a cookie on your device, enabling that operator to recognize individuals who have previously visited the Site. If you are logged into the social media website (e.g. Facebook, Twitter) while browsing the Site, the social media plugins allow that social media website to share personal information about your activities on the Site with other users of their social media website. For example, Facebook Social Plugins allow Facebook to show your Likes and comments on our pages to your Facebook friends. Facebook Social Plugins also allow you to see your friends’ Facebook activity on the Site. We do not control any of the content from the social media plugins. For more information about social plugins from other media websites you should refer to those sites’ privacy and data/information sharing statements/policies.
We reserve the right to retain any Personal Data as long as the Personal Data are needed to: (i) fulfill the purposes that are described in Section 4 (The Purposes For Which We Use Personal Data), and (ii) comply with applicable law.
If you have an account on the Site, we provide access to—and the ability to edit or delete—certain categories of Personal Data through the account.
In addition, if you would like to delete all information related to email/newsletter subscriptions, please email us at email@example.com.
Subject to applicable law, if you would like to otherwise access, amend, correct, delete, export (e.g. data portability), object to the processing of Personal Data collected in and through the Site, or withdraw your consent (as applicable), you may submit a request to firstname.lastname@example.org or write to us at: Mind Diagnostics, 1450 Garden Street, Suite N511, Hoboken, New Jersey 07030 Attn: Privacy Officer. We will promptly review all such requests in accordance with applicable laws.
Depending on where you live, you may have a right to lodge a complaint with a regulatory agency if you believe that we have violated any of the rights concerning Personal Data about you. We encourage you to first reach out to us at email@example.com so we have an opportunity to address your concerns directly before you do so.
You may choose not to receive future promotional or advertising emails from us by selecting an unsubscribe link at the bottom of each email that you receive from us, or by responding to the emails directly and requesting removal if such a link is not available. Additionally, you may send a request specifying your communications preferences to firstname.lastname@example.org. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any "Contact Us" or "Request Consultation" or "Email Results" request as well as administrative, maintenance and operational emails (for example, in connection with a password reset request).
The security of Personal Data is important to us. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. For example, we have implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard Personal Data from unlawful use, unauthorized access, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. As such, Mind Diagnostics cannot and will not ensure or warrant the security of any information (including Billing Information and account information) transmitted by you or any user via the Site over the Internet, and we will not accept any liability for any unintentional or unauthorized results or disclosures.
The Site is not intended for children under the age of 18. Accordingly, we do not intend to collect Personal Data from anyone we know to be under 18 years of age. If you are a parent or guardian, and you learn that your child or minor under the age of 18 has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from a minor without verification of parental consent, then we will immediately remove that information from our servers.
As explained in Section 3.4, the technologies used on the Site may be used to track Site users over time and across third party websites to provide targeted advertising. How browsers communicate user preferences related to the Do Not Track signal is not yet uniform so a standard technological response has not yet been developed. For this reason, the Site may not respond to Do Not Track signals at this time.
Californian users of the Site have additional rights afforded to them under the California Consumer Privacy Act 2018 (CCPA).
Without being discriminated against for exercising these rights, California residents have the right to request that we disclose what personal information we collect about you and to delete that information, subject to certain restrictions. You also have the right to designate an agent to exercise these rights on your behalf. This section describes how to exercise those rights and our process for handling those requests.
California residents have the right to request that we disclose what categories of your personal information that we collect, use, or sell. You may also request the specific pieces of personal information that we have collected from you. However, we may withhold some personal information where the risk to you or our business is too great to disclose the information.
You may also request that we delete any personal information that we collected from you. However, we may retain personal information necessary to (a) protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) necessary for us, or others, to exercise their free speech or other rights, (d) comply with law enforcement requests pursuant to lawful process, (e) for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations. Additionally, we need certain types of information so that we can provide services to you. If you ask us to delete it, you may no longer be able to access or use the Site.
California users may make a request by contacting us at email@example.com. For security purposes, when you request to exercise your California privacy rights we will verify your identity. Once we have verified your identity (and your agent, as applicable), we will respond to your request as appropriate:
If we are unable to complete your requests fully for any of the reasons above, we will provide you additional information about the reasons that we could not comply with your request.
We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.
You may also designate an agent to make requests to exercise your rights under CCPA as described above. We will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf (e.g. through providing us with a signed written authorization or a copy of a power of attorney).
We may collect, store, and/or process your Personal Data because:
For of these reasons, we may legally collect, store, and/or process the Personal Data we have about you.
The Site undertakes to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights. If you are in the European Economic Area (EEA) you have the right to:
You may exercise your rights of access, rectification, cancellation and opposition by contacting us at firstname.lastname@example.org. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.
In addition to the rights available to EEA residents above, anyone utilizing our Site may have options available under applicable law. If you would like to request to review, correct, or delete Personal Data that you have previously provided to Mind Diagnostics, or if you would like to request to receive an electronic copy of your Personal Data in order to transmit the Personal Data to another company (to the extent the right to data portability is provided to you by applicable law), you may contact us at email@example.com. In your request, please specifically state what Personal Data you would like to access. We may require that you verify your identity, in accordance with applicable law, before responding to any such requests. We will respond to and process all requests consistent with applicable law.
The information and Personal Data we collect may, in certain cases, be transferred, stored, and/or processed in countries outside of the country or jurisdiction of where you were when you utilized the Site or accessed the Website. If you are located in the European Economic Area (“EEA”), your Personal Data may be transferred, stored, and/or processed outside of the EEA to other countries, which may include the United States of America. All international transfer of Personal Data will be made in accordance with applicable law.