This Privacy Policy is effective as of June 20, 2024.
Your privacy is extremely important to us. We are constantly putting a great deal of thought, effort, tools, resources, and procedures in place in order to protect and safeguard your privacy. This document is our "Privacy Policy" and it contains details on issues related to your privacy when using our services. This Privacy Policy applies to visitors to any of the following websites and related mobile applications: www.mind-diagnostics.org, www.pridemind.org, www.faithfulmind.org, www.relationshipdiagnostics.org, www.child-assessments.org, and www.healthymom.org (individually a “Site”; collectively, the “Sites”). It is intended to inform you of our policies, procedures and practices regarding the collection, use and disclosure of any information that you provide through the Site. When you use our Site you accept and agree to the Privacy Policy. If you do not agree to be bound to the Privacy Policy you should stop using the Site immediately.
California residents should read the information available in the Privacy Notice for California Residents below.
Categories of Information Collected
To let us operate the Sites effectively and to let you use the Sites, we may collect, use, and store the information described below. We also disclose certain information to third parties, as described further below. The information we collect is received directly or indirectly from you and generated in the course of your use of the Sites. The data we collect is not used for marketing or any other purposes except as specified in this Privacy Policy.
Visitor Data: We collect, use, and store data regarding user visits to its website and use of the application (“Visitor Data”), including the particular pages visited or viewed by the user, the amount of time the user spent on the Sites, website errors experienced by the user, and information about the browser or device used to access the website and application, such as the user’s mobile device ID and IP address.
Test Information: We collect the test responses provided by users, as well as pages viewed by the user, whether the user clicks a link to begin completing a test, and whether the user responds to any of the test prompts.
Reviews: We collect the information you provide if leaving reviews on the Site.
Protecting this information is important for us. Other than in the ways detailed in this Privacy Policy, we will never use or disclose any information unless you requested or approved us to do so.
Purposes for Which Information is Used
We may use the information we collect for one or more of the following purposes:
Purposes for Which Information is Disclosed to Third Parties
Information about you may be disclosed to third parties for one or more of the following purposes:
You can opt out of receiving email marketing by unsubscribing using the unsubscribe link provided in all of our marketing email communications.
Certain information on the Site is collected automatically by means of various software tools. We have a legitimate interest in using such information to assist in log-in, systems administration purposes, information security and abuse prevention, to track user trends, and to analyze the effectiveness of the Site. Alone or in combination with other information, such automatically collected information may constitute personal information. Some third parties we work with (described above) and business partners may use cookies or other methods to gather information regarding your use of the Site. Our service and/or business partners may use these cookies or other tracking methods for their own purposes by relating information about your use of the Site with any of personal information about you that they may have collected or have access to, which shall only be granted in accordance with this Privacy Policy. The use of such information by a third party depends on the privacy policy of that third party.
Log Files on the Site. The information inside the log files includes internet protocol (“IP”) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us.
Cookies
We use cookies to make interactions with the Site easy and meaningful. When you visit the Site, our servers may send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your web browser.
We may use cookies that are session-based and/or persistent. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Please note that if you disable your web browser’s ability to accept cookies, you will be able to navigate the Site, but you may not be able to successfully use all of the features of the Site.
The following sets out how we may use different categories of cookies and your options for managing cookies’ settings:
Required cookies: Required cookies enable you to navigate the Site and use its features, such as accessing secure areas of the Site and using our services. If you have chosen to identify yourself to us, we use cookies containing encrypted information to allow us to uniquely identify you. Each time you log into the Site, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow us to uniquely identify you when you are logged into the Site and to process your online transactions and requests. Because required cookies are essential to operate the Site, there is no option to opt out of these cookies.
Performance cookies: These cookies collect information about how you use the Site, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. All information these cookies collect is aggregated and anonymized. It is only used to improve how the Site functions and performs. From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Site. We may also utilize Flash cookies for these purposes. To learn how to opt out of performance cookies using your browser settings visit www.aboutcookies.org
Functionality cookies: Functionality cookies allow the Site to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Site after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. To learn how to opt out of functionality cookies using your browser settings visit www.aboutcookies.org
Targeting or Advertising cookies: From time to time, we may track and analyze usage and volume statistical information from individuals who visit the Site. We sometimes use our own cookies as well as cookies delivered by third parties to track the performance of advertisements. For example, these cookies remember which browsers have visited the Site. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after we receive it. By way of example, as you browse the Site, cookies may be placed on your computer so that we can understand what you are interested in. We also contract with third-party advertising networks and similar partners that collect IP addresses and other information from web beacons (see below) on the Site, from emails, and on third-party sites. Ad networks follow your online activities over time by collecting website navigational information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. Third parties, with whom we partner to provide certain features on the Site or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. To learn more about these and other advertising networks and their opt-out instructions, visit https://optout.networkadvertising.org/?c=1
Other Tracking Technologies. When you visit the Site, we may collect your IP address to track and aggregate information. For example, we may use IP addresses to monitor the regions from which you navigate the Site. We may also use web beacons alone or in conjunction with cookies to compile information about your usage of the Site and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular site tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to the Site. We may use web beacons to operate and improve the Site and email communications.
Analytics Software Tools. We use analytics software on the Site to help us analyze the traffic on the Site.
We use several publicly-available tools and information exchange resources, such as (but not limited to) a blog, a Facebook page, a Twitter account, and others (collectively "Social and General Information Tools"). Any information you provide or share while using Social and General Information Tools may be read, accessed, collected by that site and users of that site according to their Privacy Policy.
Online identity theft and account hacking, including the practice currently known as "phishing", are of great concern. You should always be diligent when you are being asked for your account information and you must always make sure you do that in our secure system. We will never request your login information or your credit card information in any non-secure or unsolicited communication (email, phone or otherwise).
The Site may contain links to other websites, services or offers which are owned, operated or maintained by third parties. If you click on a third-party link, you will be directed to that third website or service. The fact that we link to a website or service is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not have control over third party websites and services and we do not have control over their privacy policies and terms of use.
While using any Internet-based service carries inherent security risks that cannot be 100% prevented, our systems, infrastructure, encryption technology, operation, and processes are all designed, built, and maintained with your security and privacy in mind. We apply industry standards and best practices to prevent any unauthorized access, use, and disclosure. We comply with all applicable federal laws, state laws, and regulations regarding data privacy.
We may employ third party companies and individuals to facilitate our Site, to perform certain tasks which are related to the Site, or to provide audit, legal, operational or other services for us. These tasks include, but not limited to, customer service, technical maintenance, monitoring, email management and communication, database management, billing and payment processing, reporting and analytics. We will share with them only the minimum necessary information to perform their task for us and only after entering into appropriate confidentiality agreements.
The Site is specifically designed for users who are 18 years of age or above. We do not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to become our user. The Site is not directed and not intended to be used by users under the age of 18. If you are aware that we have collected Personal Information from a user under age of 18 please let us know by contacting us and we will delete that information.
We cooperate with government and law enforcement officials to enforce and comply with the law. We may disclose information necessary or appropriate to protect the safety of the public or any person, to respond to claims and legal process (including but not limited to subpoenas), and to prevent or stop activity that may be illegal or dangerous.
We may update this privacy statement at our sole discretion. The date of the last revision of this policy appears at the top of this page. We encourage you to periodically review this page for the latest information on our Privacy Policy and practices. Regardless of changes to our Privacy Policy, we will never use the information you submit under our current privacy notice in a new way without first notifying you and giving you the option to stop using the Site.
If you have any questions or concerns about this Privacy Policy or our privacy-related practices, please contact us by clicking the "Contact Us" link at the bottom of any page in our website.
This Privacy Notice for California Residents supplements and is expressly made part of the information contained in the Life Diagnostics Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this Notice.
1. Information We Collect
Through your use of our website, we collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). The description of the information that we collect is provided above, in the section titled “Categories of Information Collected.” In particular, our websites have collected the following categories of personal information from consumers within the last twelve (12) months. Additionally, we have disclosed the following categories of information for a business purpose in the past twelve (12) months:
| Category | Collected | Disclosed for a business purpose |
|---|---|---|
| A. Identifiers | Yes | No |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | No | No |
| C. Protected classification characteristics under California or federal law. | Yes | Yes |
| D. Commercial information. | No | No |
| E. Biometric information. | No | No |
| F. Internet or other similar network activity. | Yes | Yes |
| G. Geolocation data. | Yes | Yes |
| H. Sensory data. | No | No |
| I. Professional or employment-related information. | No | No |
| J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | No | No |
| K. Inferences drawn from other personal information. | No | No |
The information that we share with third parties is described in greater detail above in the section titled “Purposes for Which Information is Disclosed to Third Parties.”
We obtain the categories of personal information listed above from the following categories of sources:
We may use the personal information we collect for one or more of the following business or marketing purposes:
| Category of Personal Information | Purpose of Use |
|---|---|
| Identifiers | We may use Identifiers (email address, online identifier, and IP address) to communicate with you, deliver our services to you, customize and market the services (attribution and optimization), conduct research and development and other activities to improve our service, understand how you interact with our services, and comply with the law. |
| Protected classification characteristics under California or federal law. | We may use your gender to customize and deliver the services to you. We may also use this information to conduct research and development and other activities to improve our service, show and optimize advertising, and understand how you interact with our services. |
| Internet or other similar network activity. | We use information regarding your activity on our Site to deliver our services to you, customize and market services (attribution and optimization), conduct research and development and other activities to improve our service, and understand how you interact with our services. |
| Geolocation data. | We use your geolocation information to personalize the services to you and for analytics. |
| Inferences drawn from other personal information. | We use information regarding your actions on our websites and the information you provide to deliver our services to you, customize and market the services, conduct research and development and other activities to improve our service, and understand how you interact with our services. |
In the 12 months preceding the date of this Privacy Policy, we have shared personal information with the following categories of third parties:
| Category of Personal Information | Purpose of Disclosure |
|---|---|
| Identifiers. | We may disclose your IP address, unique identifier, or email address to our analytics vendors for analytics and to ad network partners for advertising optimization and attribution. |
| Protected classification characteristics under California or federal law. | We may disclose information regarding your gender to our advertising partners to optimize marketing. |
| Internet or other similar network activity. | We may disclose information regarding your activity on our websites to our advertising partners to optimize marketing. |
| Geolocation data. | We may disclose geolocation data to our advertising partners to optimize marketing. |
| Inferences drawn from other personal information. | We may disclose information regarding your activity on our websites to our advertising partners to optimize marketing. |
| All data categories |
We may disclose all necessary information about you to comply with legal requirements that apply to us. We may disclose information about you at your direction or request. We may disclose information about you to vendors and other contractors and advisors that provide services to us, including data hosting and storage providers, analytics providers, engineering vendors, data security vendors, marketing services processors, lawyers, advisors, auditors, accountants, and others. We may disclose information about you in connection with an asset sale, merger, bankruptcy, or other business transaction. We may disclose information about you with corporate affiliates as necessary for internal business operations, and with subcontractors as necessary in the provision of services to you. |
The CCPA defines “sale” broadly. It includes the sharing of personal information in exchange for anything of value. According to this broad definition, in the 12 months before this section was last updated, our use of analytics and targeting cookies and web beacons to deliver advertising tailored to individual interests may have been considered a “sale” of personal information.
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Right to Request Access to Information
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights), we will disclose to you:
Right to Request Deletion of Information
You have the right to request that we delete any of your personal information that we collected about you and retained, subject to certain exceptions. Once we receive your request and verify who you are, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We may also deny your request if the information in question is not subject to the CCPA. Examples of such information include de-identified information, information covered by the Health Insurance Portability and Accountability Act, and information covered by the California Confidentiality of Medical Information Act.
Right to opt out of sale
You have the option to opt out of the use or disclosure of your information that is considered a “sale” under the CCPA. If you would like to opt out of the use and disclosure of your information, submit a request in writing at [email protected].
Exercising Your Rights
To exercise the rights listed above, please submit a request in writing to us at Life Diagnostics LLC, 1321 Upland Dr. PMB 21345, Houston, Texas 77043 Attn: Legal Department or via email at [email protected] detailing your name, date of birth, contact phone number, email address, postal address, city, state, zip code, whether or not you are a California resident or an authorized agent submitting on behalf of a California resident (and if the latter, attaching written proof that you have been authorized to act on the named person's behalf), the request type (either a request to know your data or delete your data), and the approximate time or day that we may have collected or held your personal data. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.
You may only make a request for access twice within a 12-month period. Your request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a request does not require you to create an account with us. We will only use personal information provided in a request to verify your identity or authority to make the request.
You may submit requests using the following methods:
By completing this form in writing and sending it to:
Life Diagnostics LLC
Response Timing and Format
We endeavor to respond to a request within forty-five (45) days of its receipt. If we require more time (up to 90 days from the day of receipt), we will inform you of the reason and extension period in writing.
For Requests to Access, our response will only cover the 12-month period preceding the request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. We will not:
California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].
We reserve the right to amend this Privacy Notice at our discretion and at any time. When we make any changes to this Privacy Notice, we will post the updated Privacy Notice on our Sites and update the Privacy Notice's effective date. Regardless of changes to our Privacy Policy, we will never use the information you submit under our current privacy notice in a new way without first notifying you and giving you the option to stop using the Site. Your continued use of our websites and services following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this Privacy Notice, the ways in which we collect and use your information described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Life Diagnostics LLC
