During sessions, I know she is intently listening to me. She is always respectful and listens fully before offering advise.
Carleen Waller, LPC
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Carleen is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- FSA/HSA accepted
- Have FSA/HSA funds? Use them here.
- 4.8 stars
- Clients are very satisfied with Carleen. View 13 reviews
- Great news, Carleen is accepting new clients!
- She is normally fully-booked.
- Offers Telehealth visits
- Licensed in Texas
Recent reviews
Carleen is a 10 in my book and so is Better Help! Thank you for being so flexible with me!
More about Carleen
- 15 years' experience
- Female
- LPC
As a licensed therapist in Texas, I bring over 15 years of dedicated experience supporting individuals through complex emotional landscapes. My practice centers on helping clients navigate challenges related to depression, anxiety, relationship dynamics, and personal growth. I specialize in working with young adults and addressing nuanced issues like social anxiety, self-esteem, life transitions, and interpersonal communication.
My therapeutic approach is deeply compassionate and collaborative. I focus on creating a supportive environment where clients can explore their inner experiences, develop stronger self-understanding, and cultivate meaningful personal transformation. Whether you're struggling with isolation, seeking to improve relationships, or working through feelings of guilt and shame, I'm committed to walking alongside you with empathy and professional expertise.
I believe in empowering individuals to reconnect with their inherent strengths, build resilience, and create more fulfilling lives. My work is grounded in understanding each person's unique journey and supporting their path toward healing and self-discovery.
Specialties
Stress
Anxiety
Relationship issues
Self esteem
Depression
Coping with life changes
Attachment issues
Body image
Communication problems
Eating and food-related issues
Family problems
Forgiveness
Guilt and shame
Isolation / loneliness
Life purpose
Panic disorder and panic attacks
Self-love
Social anxiety and phobia
Young adult issues
Treatment Approaches
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Solution-Focused Therapy
Licenses
Carleen Waller's National Provider Identifier (NPI) is 1346783321.
- LPC · Texas · 68992 · Renews January 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.
Reviews for Carleen Waller
All reviews have been submitted by clients after seeing the provider.
Overall rating:
During sessions, I know she is intently listening to me. She is always respectful and listens fully before offering advise.
Carleen is a 10 in my book and so is Better Help! Thank you for being so flexible with me!
Very responsive and has a lot of experience
She is amazing! She checks in me regularly and has helped me with some issues that I need help with!
Carleen is AMAZING! She not only hears my concerns regarding my daily life, but actually cares about them and about making them right! She’s the best!
Carleen is the therapist that made me believe in therapy. I gave therapy a shot for the first time this year, and my first therapist was cool but I needed more and that's when I met Carleen. In a matter of months I made so much progress in my personal life and my career, transitioning from an anxious dude who felt uncomfortable in groups to a more confident man who could talk and perform on a stage infront of large crowds. Personally, I was dealing with anxiety, intrusive thoughts, childhood trauma, negative self view, and had issues with my mum. I have learned to affirm, combat these thoughts, change my paradigm/ perspective and be proactive. I have gone from being a people pleaser to someone with clear boundaries and a focus on me and what I need. I am also developing a better relationship with my Mum and people around me and I can say the quality of my life has gotten better in every regard. While I am still a work in progress, I at least have found my path to my true self and I am no longer lost and drifting at sea. For this, I am forever grateful to Carleen.
While still early in the process, Carlsen has been tremendous and provided outstanding support.
My dr is extremely nice and understanding and she is very insightful about what I’m talking about. I’m grateful for her help and she really gets me. I’m not sure how therapy is supposed to work but I would be lost without this. I’m improving and my mental health is stronger because of our sessions.
So far, so good. I've only been with Carleen for a little while but so far I'm impressed. Her approach is very pleasant and hands on. I really love her attentiveness.
Carleen is truly a great therapist. She actively listens, provides helpful feedback, and truly tries to help get to the source of the problem. She is very incisive and really helps me to understand the root of the issue. Her help has been invaluable to me. I would recommend her to anyone, especially if you’re like me and have a hard time processing your feelings and need insightful feedback.
She’s very smart she has a positive attitude
Carleen and I have only had a couple sessions so I know there’s more to dive into. However, she has been very attentive and thoughtful when we do speak. She helps me see what thoughts are attached to anxiety and which ones aren’t.
Dr.Waller is very attentive and cares about her patients, she offers great tools to deal with anxiety and depression. Definitely recommend her to anyone.
Frequently asked questions
Does Carleen Waller offer telehealth visits?
Yes. Carleen Waller works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Carleen Waller speak?
Carleen Waller speaks English.
How many years of experience does Carleen Waller have?
Carleen Waller has 15 years of experience.
Where is Carleen Waller licensed to practice?
Carleen Waller is licensed to practice in Texas.
Does Carleen Waller accept FSA/HSA?
Yes, Carleen Waller accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Carleen Waller accept clients outside of the United States?
No, Carleen Waller does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Carleen Waller offer?
Carleen Waller offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), and Solution-Focused Therapy.
How can I communicate with Carleen Waller?
Carleen Waller can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Carleen Waller?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
FSA/HSA
eligible