Rate Michelle Banks

Lovely lass

Michelle is insightful and perceptive and helps me immensely as I am uncovering my unconscious needs and beliefs. The sessions with her helped me find effective ways to work through interpersonal challenges and see things from a fresh perspective.

Michelle is such a great listener and offers a real peace and calmness. I throughly recommend her and am very grateful to have been matched with her.

I enquired with Better Help therapy in February 2026 - due to wanting to explore historic relationships, learning about it myself, my attachment, emotions, triggers - and better understanding my role in my new relationship, and if the relationship was safe to be in. I also wanted to work on being self aware, self growth, trusting/validating my own reality and experiences and engaging in positive coping strategies, and generally fulfilment in myself and life. I feel between February 2026 - May 2026 Michelle has really helped me learn and grow in myself, she is validating, understanding and non-judgmental. Michelle is calming, positive and reassuring. I feel like I have a fresh set of eyes in my reality that is much brighter than when I started therapy. I really do recommend Michelle as a holistic, individual therapist, I always finish a therapy session feeling as though a weight has been lifted off me.

If you want a therapist that will connect with you and discuss your issues in a gentle manner while ensuring you get the help you need... Miss Banks is the best pick. She is calm, gentle, understanding, empathetic yet she is also balanced in her discussion and will help you identify and hone the skills you need to move forward

Great therapist kind but also not bias

Michelle has been fantastic at listening and challenging some of my fears. Its early days but I feel supported and understood

Michelle is a wonderful woman Kind, companionate, and always there for you. can not be rated highly enough

I’ve had three sessions with Michelle so far, and I’m genuinely impressed. She’s a great listener who makes you feel heard and understood without judgment. Her approach is warm, supportive, and encouraging which has helped me open up and feel safe to share. I always leave our sessions feeling lighter and more hopeful. I’m grateful for her guidance and would highly recommend her to anyone looking for genuine, compassionate support.

I’m incredibly grateful for the support I received from Michelle. From the very first session, she created a safe, non-judgmental space where I felt truly heard and understood. Her empathy, patience, and insightful guidance helped me gain clarity, build emotional resilience, and make meaningful progress in my personal growth. Even through a screen, her presence was warm and grounding. She asked the right questions, challenged me gently when needed, and always met me with kindness and professionalism. I highly recommend her to anyone seeking a compassionate and skilled therapist. She’s been a vital part of my healing journey, and I’m thankful for the time we worked together.

Im very grateful to have Michelle as my therapist. She is very kind and gentle.

Michelle is a wonderful therapist. She is very understanding and has helped with my concerns hugely. She has made a very big difference for me after only a few sessions. I highly recommend.

Michelle has been such a great therapist, I love the fact I don’t feel pressured to come to a particular conclusion and feel I can talk about anything with her. She really has brought a new lease of life and confidence to myself. So thankful

Michelle is very gentle in our conversation and listens carefully before guiding me further. Her people-centered approach is one I took time to get used to because I was used to someone telling me what to do instead of reflecting and finding myself based on my values and beliefs. She made me realize that there is no one more important than putting yourself first. Thank you Michelle. I found a part of myself with your guidance, looking to continue reaching my goals with you.

Michelle is the best

Michelle is a very skilled listener, who is able to direct our conversations about difficult topics in an insightful and productive direction. I always leave our sessions feeling like I have opened up huge amounts of space around topics I was getting bogged down in. Thank you so much, couldn’t recommend more.

Michelle has a warm and personable approach which makes me feel at ease very quickly! She also understands me so well, which shows me that she is really listening. She comes across very genuine too which helps me build trust. She also challenges me to think differently in very thought-provoking ways. I have found it really difficult to open up to therapists before, but Michelle is the first therapist I’ve felt safe enough to be truly myself with. I think this is a testament to her skills as a therapist.

Michelle is an amazing resource. She has helped me to better understand where I am in my personal journey, how my past is impacting my present, and how to alter my perceptions and my managing of circumstances to help me to be more happy and confident in my daily life.

I have just started and i look forward to my sessions cause I feel it's a safe place for me to express my thoughts without judgment. Thank you !

Michelle is a warm and attentive therapist. I feel heard by her and she offers timely and useful insights to the things we discuss.

It took a lot of effort to gain the courage to seek help. I was a little apprehensive starting this journey but I knew I needed a therapist who would be able to support me through a number of different and changing factors in my life. Working with Michelle has been a complete blessing. She understood quickly how I process trauma. Always without judgement but with care and compassion. Michelle has helped me through an incredibly dark period of uncertainty and change. For this I’m eternally grateful. We’ve also started to work on my plans and goals for the future. Becoming more mindful and I’m happy to say I’ve felt less overwhelmed with my stressors/triggers and feel despite the pressure I’m able to process things in a more logical way. Michelle always gives me takeaways to think about in between sessions which has been really helpful grounding myself. If you said I’d be the person I am now last year I’d never have believed it. I know the benefit of BetterHelp is that you can change your therapist. But with Michelle you’ll never need to.

Michelle was amazing. She listens, emphasizes, and gives me the clarity that I need. Her calmness and openness make me feel safe to open up about my problems. There is nothing I can complain about her.

I have had three sessions with Michelle and I really like her approach; she listens carefully, knows how to guide the conversation in such a way that I have great insight into my own issues and helps me reach solutions and perspectives. I highly recommend her

Pleasant lady who understands

Very good

Michelle has been an excellent therapist. She is approachable, easy to talk to and has helped me work through my issues and reach a new normal for myself. The sessions have been very useful and held me accountable to myself. I would definitely recommend.

Michelle is very respectful and thoughtful and provides helpful insights.

Michelle is a thoughtful and skilled therapist, she is a great listener and her way of reflecting was so useful for me. She is warm and non judgemental in her approach. She has helped me work towards my goals and reflect on past experiences.

Michelle has been an incredible source of support and motivation for me this past year and has helped me work through several daily life challenges and past struggles while overall teaching me how to reflect on and learn from my experiences. She's very gentle and understanding, even paying attention to my personal interests to form a better connection.

Michelle is easy to talk to and is calm, consistent in her approach and method. She listens and helps me work through my concerns. I like that I have a clearer picture of the things I need to work on and that I am positive and optimistic about the work we are doing together.

Michelle is amazing at what she does, and is kind, compassionate, and really understanding gives great advice

Loved working with Michelle, would high suggest her and her services!

Michelle is a kind, thoughtful lady who gives me plenty time to work through my thoughts and feelings. She is so open and approachable, and I would recommend her to everyone that needs a non-judgemental ear.

Michelle is extremely down to earth and very understanding which makes her easy to talk to her about any issues. Would highly recommend her :)

Michelle has a kind, caring and supportive manner which has helped for me to open up and talk about my struggles. She is a brilliant therapist and will assist you honestly and non-judgementally through your journey.

I'm so glad that Michelle is my therapist. She's helped me so much and I really enjoy talking to her. I expected to feel exhausted after any therapy session, but I genuinely end a call with Michelle feeling really good. She's so excellent at framing things and she always knows what or who I'm talking about as if we spoke yesterday, despite obviously having many other people that she works with. Couldn't recommend her more highly.

Michelle is very kind, empathetic and supportive. She's a very good listener, she's helped me understanding my feelings, thoughts and needs. I feel she genuinely cares about me and she tries to understand sensitively and accurately my experience and feelings. She's helped me answer my questions by guiding me and offering me several options and letting me decide. Thank you Michelle!

Michelle is a very kind kindly person and you feel that she does empathises with your issues and can suggest things to try and help you and she also has a sweet northern accent like our cilla

Michelle has been very helpful in identifying where I need to rationalise my thoughts and how to identify stressors. Her advice is easy to use and her professional understanding is to a expert level.

Michelle has really helped me in an extraordinary time in my life, where I have felt extra pressures, anxiety and emotions. Michelle has listened to me, helped me to answer my own answers and give me my own reassurances. And to help me get through this period, in even just a few sessions.

Michelle is a warm, reassuring and professional person and I feel very lucky to have been matched with her as my therapist.

I would like to thank her for being understanding of my situation, we may not agree in terms of how I should view myself, but she is definitely pushing me to be a better person

She is warm and easy to talk to