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Mary Prime, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Mary is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

4.7 stars
Clients are very satisfied with Mary. View 7 reviews
Great news, Mary is accepting new clients!
She is normally fully-booked.
Offers Telehealth visits
Licensed in United Kingdom

Recent reviews

Mary has been amazing. Thank you for helping me to open up!

Mary is just fantastic. She is extremely knowledgable in her field of expertise and allows you to feel comfortable and calm immediately. She offers excellent, tailored advice for your issues and always starts the session recapping the previous. I found this really useful. You feel at ease during the sessions due to her kind natured approach which allows you to share openly and honestly; vital for therapy and growth. I could not recommend her enough!

Reviewed May 2024

More about Mary

  • 8 years' experience
  • Female
  • BACP

About Me

I’m a Person?Centred counsellor who brings both professional training and lived experience into my work. I know what it’s like to face long?term challenges — I’ve lived with chronic pain for over 16 years, and I’ve recently undergone two spinal surgeries to repair a herniated disc in my lower back. This personal journey has shaped the way I support clients who are navigating chronic pain, long?term health conditions, fatigue, burnout, and the emotional impact these experiences can have on daily life.

I also specialise in working with neurodivergent clients, particularly autistic people and people with ADHD. I was diagnosed later in life myself, after seeking an assessment for my neurodivergent child and realising that I had many of the neurodivergent traits that I was seeing in my child and learning about through researching Autism and ADHD. — a story that many of my female clients relate to. I understand how easy it is to be missed or misunderstood growing up, especially if you were quiet, well?behaved, or masking your struggles. This lived experience helps me offer a space where you don’t have to explain or justify your neurodivergence — I get it, and I meet you with genuine understanding.

Previously, I worked in an NHS Talking Therapies service as a Psychological Wellbeing Practitioner (PWP), supporting people with anxiety and depression using low?intensity CBT approaches. If you feel you’d benefit from a more structured approach, I’m happy to integrate CBT tools, psychoeducation, and optional homework into our work together — always at your pace, and only if it feels right for you.

I’m also currently training as a health coach, which allows me to bring a holistic perspective to therapy. This means I can support you not only with your emotional wellbeing, but also with lifestyle changes, stress, energy, balance, and overall health goals if that’s something you’d find helpful.

How Therapy With Me Works

Online counselling with me is gentle, collaborative, and centred entirely around you. You can message me whenever something comes up, and in our live sessions we’ll explore whatever feels most important to you. I won’t judge you, rush you, or tell you what you “should” do. Instead, I offer a warm, accepting space where you can talk openly, make sense of your feelings, and reconnect with your strengths and what really matters to you.

Clients often tell me they feel safe, understood, and able to open up in ways they haven’t been able to elsewhere. My aim is to help you feel more grounded, more confident in your voice, and more connected to yourself — whether you’re dealing with anxiety, low mood, chronic pain, neurodivergence, relationship difficulties, or simply feeling stuck or overwhelmed.

If you’re looking for a counsellor who is genuine, compassionate, and easy to talk to — someone who truly understands both the emotional and physical challenges you’re facing — I’d be honoured to support you.

Specialisms:

* Chronic pain and long?term health conditions

* Neurodivergence (Autism, ADHD)

* Anxiety and depression

* Low self?esteem and insecurity

* Burnout and overwhelm

* Trauma?aware support

* Life transitions

* Holistic wellbeing and lifestyle support

My Promise to You

- I will meet you with warmth, honesty, and acceptance.

- I will never judge you or rush you.

- I will support you in becoming the version of yourself you want to be.

Specialties

Stress Anxiety Grief Depression Coping with life changes ADHD Relationship issues Family conflicts Trauma and abuse Intimacy-related issues Sleeping disorders Parenting issues Self-esteem Career difficulties Coaching Compassion fatigue Autism and Asperger Syndrome Body image Cancer Caregiver issues and stress Chronic pain, illness, and disability Co-morbidity Communication problems Divorce and separation Domestic violence Eating and food-related issues Emptiness Family problems Guilt and shame Hospice and end-of-life counseling Impulsivity Isolation / loneliness Life purpose Money and financial issues Mood disorders Obsessions, compulsions, and OCD Panic disorder and panic attacks Phobias Postpartum depression Prejudice and discrimination Seasonal Affective Disorder (SAD) Self-harm Self-love Visually impaired Women's issues Workplace issues Young adult issues

Treatment Approaches

  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Mindfulness Therapy

Licenses

  • BACP · United Kingdom · 376398 · Renews January 2027

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Mary Prime

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.7

7 reviews

5
4
3
2
1

Clients say:

Thinking...

Mary has been amazing. Thank you for helping me to open up!

Mary is just fantastic. She is extremely knowledgable in her field of expertise and allows you to feel comfortable and calm immediately. She offers excellent, tailored advice for your issues and always starts the session recapping the previous. I found this really useful. You feel at ease during the sessions due to her kind natured approach which allows you to share openly and honestly; vital for therapy and growth. I could not recommend her enough!

Reviewed May 2024

Mary is kind and personable. I feel I can really open up to her and I have seen an improvement in my mental health since I started better help.

Reviewed March 2024

Mary is the only therapist I have ever felt like truly understood my needs and was able to offer useful input. She's incredibly kind understanding and professional and has a wealth of knowledge and resources. She's also one of the few therapists I have found that has plenty of knowledge and experience with neuro diverse people. I could not recommend her more

Reviewed November 2023

Mary is incredibly kind and understanding. I have had a difficult year and my therapy sessiosns can be quite intense as I jump subjects. She is always able to keep up. She ask the questions I need to be asking myself.

Reviewed November 2023

Mary is extremely personable and dedicated to supporting her patients by encouraging new ideas and through different perspectives of thinking. She is warm, kind and a very calming presence which immediately makes you feel comfortable and relaxed. She has helped me better understand myself and continues to challenge improvement in the areas I would like to.

Reviewed September 2023

So far Mary has been nothing but understanding, supportive, and helpful in my journey. She listens to what I want from sessions but also adds her own input which I really value!

Reviewed May 2023

How was your experience with Mary?

Frequently asked questions

Does Mary Prime offer telehealth visits?

Yes. Mary Prime works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Mary Prime speak?

Mary Prime speaks English.

How many years of experience does Mary Prime have?

Mary Prime has 8 years of experience.

Where is Mary Prime licensed to practice?

Mary Prime is licensed to practice in the United Kingdom.

Does Mary Prime accept clients outside of the United Kingdom?

No, Mary Prime does not accept clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Mary Prime offer?

Mary Prime offers clients Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), and Mindfulness Therapy.

How can I communicate with Mary Prime?

Mary Prime can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Mary Prime?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.