Jackie is an amazing therapist. She listens to me, offers great input, and leaves me with notes and homework so that I can reflect on our sessions. I would recommend her a million times.
Jackie Potts-Powell, LPC
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Jackie is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- FSA/HSA accepted
- 4.6 stars
- Clients are very satisfied with Jackie. View 22 reviews
- Offers Telehealth visits
- Licensed in Louisiana and Texas
Recent reviews
She’s the best. I’m very grateful to have her as my therapist.
More about Jackie
- 21 years' experience
- Female
- LPC
As a licensed therapist in Louisiana and Texas, with over two decades of experience, I specialize in supporting individuals navigating complex emotional landscapes. My practice centers on addressing depression, relationship dynamics, family conflicts, and personal growth challenges. I bring a deep understanding of women's issues, workplace dynamics, and multicultural experiences.
My approach is rooted in compassion and cultural sensitivity, with a particular focus on helping clients work through isolation, life transitions, attachment challenges, and issues of self-worth. I create a supportive environment where individuals can explore communication barriers, personal identity, and healing from past experiences of prejudice or discrimination.
I am committed to helping clients develop meaningful strategies for emotional resilience, self-understanding, and personal empowerment. Whether you're struggling with mood disorders, family dynamics, or seeking greater life purpose, I offer a collaborative and affirming therapeutic space designed to support your unique journey of healing and growth.
Specialties
Relationship issues
Family conflicts
Self esteem
Depression
Coping with life changes
Stress
Anxiety
Trauma and abuse
Grief
Parenting issues
Anger management
Career difficulties
Coaching
Compassion fatigue
Abandonment
Attachment issues
Codependency
Communication problems
Family of origin issues
Family problems
Forgiveness
Guilt and shame
Isolation / loneliness
Life purpose
Mood disorders
Multicultural concerns
Prejudice and discrimination
Women's issues
Workplace issues
Insurance Accepted
- Blue Cross Blue Shield of Texas
- Cigna
- GEHA
- Optum
- Oscar Health
- UMR
- UnitedHealthcare
Licenses
Jackie Potts-Powell's National Provider Identifier (NPI) is 1194834390.
- LPC · Louisiana · 2935 · Renews June 2026
- LPC · Texas · 77206 · Renews November 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Jackie Potts-Powell
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Jackie is an amazing therapist. She listens to me, offers great input, and leaves me with notes and homework so that I can reflect on our sessions. I would recommend her a million times.
She’s the best. I’m very grateful to have her as my therapist.
Awesome therapist!
Jackie is absolutely AMAZING! I am so thankful I was pared with her. I honestly thought therapy would be harder but she makes it so easy! Highly recommend her!
Jackie truly listens to understand and always encourages new ways for me to navigate my emotions during challenging situations. Jackie is extremely professional and not only is she an expert but she is genuine and that support goes along way. I love her with my heart Jackie is such a asset
Jackie is great! I enjoyed our conversations, and excited for future sessions with her. Strongly recommend her.
A great therapist that listens and provides a different view for any situation that you may be experiencing.
I am very grateful to have found her. From the first session I knew she was going to be exactly what I needed to help me heal and transition to the life I deserve. I would highly recommend her to anyone looking for the same thing.
She’s very professional, and listens well. She offers great advice. She also checks in with you to make sure you’re okay.
Great therapist, personable and very compassionate. I have been enjoying our sessions.
Jackie has been wonderful. I highly recommend her. She listens and has given me excellent advice.
Jackie is so real and gets my issues without me having to explain in multiple ways. She is so non judgmental and I just love her!
Jackie is awesome! Very attentive and understanding
Jackie is very personable. I have only had 2 sessions and it feels natural when discussing my matters with her. She provides a space where I feel comfortable sharing. I look forward to my growth as we navigate through each session .
Ms. Jackie is amazing, I have not been seeing her for very long but I feel like I’ve known her forever. She is so kind and welcoming.
Honestly, I am very grateful for Jackie! I was very hesitant to even start therapy, especially with it being online. I was worried it wouldn’t feel the same as having therapy in person but I just didn’t have the time during the day to go in person. But I am very glad I did start here, Jackie has been nothing but helpful and supportive!! She is very good at what she does and she offers such good hours for people like me who are busy during the day and need sessions available after hours. It’s only been 3 weeks and I’ve already felt such an improvement with only 3 sessions (even from the first one if I’m being honest). I am now recommending BetterHelp to my other friends as well. I truly am grateful for Jackie :)
Jackie is understanding and supportive
I am so grateful to work with Jackie. From the very first session, it was clear that she has incredible expertise and a deep understanding of the challenges I’ve been facing. She is an amazing match for me, and I always feel seen and understood. What stands out the most is her ability to relate to me on a personal level while offering different perspectives that have been incredibly helpful in shifting my thinking. She is not only skilled at offering insight, but also at providing practical guidance that I can apply to my everyday life. Her approach is compassionate yet insightful, and I always leave our sessions feeling clearer and more empowered. I highly recommend her to anyone looking for a therapist who can provide both understanding and real, actionable guidance.
Attending therapy has been the best thing I could have done for myself, especially having a therapist as Mrs Jackie who is compassionate but real. Knowing and accepting I needed help was a big step for me. After talking to Mrs Jackie the first time I knew I made the right decision.
First encounter with Ms. Potts-Powell was a great experience. She made me feel as if my feelings were validated and reminded me that my concerns were human concerns. Excited about the process!
So much helpful insight so quickly. I never anticipated feeling so much relief after one conversation. I feel like this relationship has much more to offer.
Jackie Potts-Powell is a caring person who is vested in helping me become a more productive and better version of myself
Frequently asked questions
Does Jackie Potts-Powell offer telehealth visits?
Yes. Jackie Potts-Powell works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Jackie Potts-Powell speak?
Jackie Potts-Powell speaks English.
How many years of experience does Jackie Potts-Powell have?
Jackie Potts-Powell has 21 years of experience.
Where is Jackie Potts-Powell licensed to practice?
Jackie Potts-Powell is licensed to practice in Louisiana and Texas.
Does Jackie Potts-Powell accept FSA/HSA?
Yes, Jackie Potts-Powell accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Jackie Potts-Powell accept insurance?
Yes, Jackie Potts-Powell accepts Blue Cross Blue Shield of Texas, Cigna, GEHA, Optum, Oscar Health, UMR, and UnitedHealthcare.
Does Jackie Potts-Powell accept clients outside of the United States?
No, Jackie Potts-Powell does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Jackie Potts-Powell?
Jackie Potts-Powell can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Jackie Potts-Powell?
Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.
FSA/HSA
eligible