Great listener and understanding
Keiana Jones, LPC
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Keiana is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- FSA/HSA accepted
- 4.7 stars
- Clients are very satisfied with Keiana. View 41 reviews
- Offers Telehealth visits
- Licensed in Mississippi, Delaware, and 1 more
Recent reviews
Keiana is great and I enjoy talking to her.
More about Keiana
- 29 years' experience
- Female
- LPC, LPMHC, LCMHC
Keiana Jones, Ed.S., LPC-S, LCMHC, is a compassionate and trauma-informed mental health clinician with 29 years and counting of experience providing therapy to individuals, couples, families, children, adolescents, adults, and older adults. She is licensed as a Licensed Professional Counselor Supervisor (LPC-S) in Mississippi, a Licensed Clinical Mental Health Counselor (LCMHC) in Utah, and a Licensed Professional Mental Health Counselor (LPMHC) in Delaware. Keiana currently provides teletherapy services through platforms such as BetterHelp and Employee Assistance Program (EAP) services, including Blomquist Hale Solutions.
Keiana earned her Bachelor of Science in Psychology from Southern University and later obtained her Master of Science in Counseling Education from Mississippi State University. She also holds an Educational Specialist Degree (Ed.S.) in a counseling-related field. Throughout her career, she has developed extensive experience in crisis intervention, mental health assessments, treatment planning, trauma-informed care, emotional stabilization, and supporting clients through difficult life transitions and complex emotional experiences.
Keiana specializes in working with clients experiencing anxiety, panic disorders, trauma, PTSD, relationship and marital concerns, domestic violence, infidelity, grief, burnout, stress management, emotional dysregulation, attachment wounds, family conflict, self-esteem concerns, and major life transitions. She also has experience working with substance abuse and co-occurring disorders, crisis stabilization, at-risk youth populations, and individuals navigating complex family or relational dynamics.
Her therapeutic style is warm, collaborative, person-centered, and grounded in creating emotional safety for her clients. Keiana believes therapy should provide both emotional support and practical tools that empower clients to create meaningful and sustainable change. Her approach integrates evidence-based modalities including Cognitive Behavioral Therapy (CBT), Solution-Focused Brief Therapy (SFBT), Acceptance and Commitment Therapy (ACT), mindfulness-based interventions, attachment-focused work, strengths-based therapy, and psychoeducation. She frequently incorporates grounding exercises, emotional regulation techniques, self-reflection exercises, journaling prompts, and between-session assignments to support continued growth outside of therapy sessions.
When working with couples and families, Keiana places strong emphasis on improving communication, rebuilding trust, strengthening emotional safety, increasing accountability, and helping individuals recognize unhealthy relational patterns and blind spots that may contribute to conflict or disconnection.
Clients often describe Keiana as empathetic, supportive, and easy to talk to. She strives to create a nonjudgmental environment where clients feel heard, validated, and empowered to openly explore difficult experiences while developing healthier coping skills, boundaries, and emotional awareness.
Outside of her professional work, Keiana enjoys cooking, traveling, spending time with family and friends, exploring personal growth and wellness topics, and engaging in self-care activities.
Specialties
Treatment Approaches
- Acceptance and Commitment Therapy (ACT)
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Gottman Method
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
- Trauma-Focused Therapy
Licenses
Keiana Jones's National Provider Identifier (NPI) is 1568796738.
- LPC · Mississippi · 1451 · Renews June 2026
- LPMHC · Delaware · PC-0011324 · Renews September 2026
- LCMHC · Utah · 13131414-6004 · Renews September 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Keiana Jones
All reviews have been submitted by clients after seeing the provider.
Overall rating:
Great listener and understanding
Keiana is great and I enjoy talking to her.
Kiana has a heart of gold. She cares, honest and never sugar coat anything. She will tell you the exact truth and will tell you when you are hard on yourself and when you are not. She is awesome. I highly recommend her.
I greatly appreciate how easy it is to talk to Keiana
I love working with Keiana. I've only had two session with her so far but she has helped me tremendously and it feels good to be able to talk to someone and just let everything out.
She’s very good at her job, she gets to the point and doesn’t sugarcoat things. I love that she assigns “homework” and tasks for me to do before our next session as well as give me things to read on about our next topic.
Keiana is so warm & professional. She gives good insight to help me navigate the challenges we are working through. I enjoy talking with her and appreciate her kind and calming nature.
It is a pleasure to work with Keiana She is very attentive and provides excellent feedback to my concerns.
She is smart and empathetic.
Very professional and knowledgeable
I’ve had a long list of therapists. Those I’ve connected with and those I have not. She’s one I connected with from the first session. She’s personable, she listens intently and she gives advice that allows to be better continue my path of making my life better. I continuously feel heard with her. I’d recommend her far and wide.
Keiana is extremely professional and proficient. I'm extremely happy to be working with her.
Great therapist would highly recommend
Words alone can’t explain how thrill I am through my experience.. I have gained a whole different perspective on my life and how I handle things in my life as well ..
Keiana was a huge help for me even though I was soo busy with my work schedule and needed to reschedule a lot she always would make time for me and make me feel comfortable she helped a lot with my depression and helping me overcome some of life's many obstacles and helped me understand thay I am not the burden that I thought I was.
It took me several therapists to Keiana, and now that I have, I would never give her up. She really seems to understand and care a great deal about her work and me. She is pretty wonderful!
She's good
Keiana has been of great help to me whilst I work through a great deal of personal issues. I feel I am becoming a stronger and better person as a result. My favourite phrase and tool I now use daily is to be Firm, Fair and Consistent. Thank you for all your help.
Keisha Jones is an excellent therapist. She is kind, considerate, down to earth, and knowledgeable. I fell like I’m talking to my best friend. I highly recommend her.
I really like therapy it is very eye opening for my personal growth
She’s absolutely amazing and listens to me to understand what I'm saying and then gives very helpful ways to handle stuff a lot better than I originally would have.
Gave me great insight.
She listens to you and she makes me feel so comfortable
Keniana has been a breath of fresh air for me. I know she knows what she is talking about and she also is very friendly. She sympathizes with me in things that I need. She also gives me homework so I can better help myself. I’m thankful she is my therapist.
She is godsend to the people she helps. Mrs. Keiana is so sweet, caring, and understanding. Nothing is left unturned. I like the fact she gives you homework also. I stumbled upon this website just browsing but I thank God that I did! Thank You Mrs. Keiana you rock!!
She's incredible. She ticks all the boxes for what I need in a therapist, and I look forward to every single session. She gives wonderful but accessible homework and is helping me make big strides. I'm so grateful for her!
Keiana has been fantastic. I couldn't have made it through the last year without her. Her voice is calm, and she knows the best way to give you the truth so it can be dugeated
Keiana has helped me so much with many of the issues I am having. In less than a month, I'm feeling a lot better and more capable to cope, as she has given me the correct mechanisms to help make my every day better! Would highly recommend!
I am so glad to have been matched with Keiana as my counselor. She is incredibly kind, supportive, and knowledgeable. I feel really comfortable with her and I feel like she's really helping me to actively work towards my mental health goals.
Keiana is knowledgeable, patient, kind and creative. She approaches mental health from multiple angles and provides different coping mechanisms to help you get through whatever it is your going through. I appreciate her openness and non-judgemental atmosphere. She also seems to take a personal interest in each of her clients and tries to find different resources to help identify what each individual client is going through and needs. She is an educated and skilled therapist and a kind human being.
I have only had one session with Keiana so far but it has been great.
Keiana is the absolute best and helped me through a really rough patch in my life. Cannot say enough about her kindness, openness and ability to provide amazingly helpful feedback.
I had been struggling with many issues that stayed with me over the years. Keiana worked with me each week, listening, helping me to understand myself and process things, giving recommendations and tools to address those issues. For the first time in a long time, I felt listened to and validated.
Ms. Jones is amazing! She makes me feel so comfortable and at ease; it's like talking to a best friend that gives the best advice. She challenges me to look at different perspectives, which in turn helps me to alter my thinking and even ease my anxieties. She empathizes with my feelings but tells me the truth too. I feel confident and comfortable sharing anything with her and am so glad that she is helping me through my everyday life.
Really happy with the counselling I've received from Keiana.
Keiana is a great therapist, a great listener and makes me feel very comfortable in every session.
Kieana was a pleasure to work with. She made me feel comfortable, listened to me and helped me separate fact from self-doubt. Together we discussed thought patterns and she helped me figure out how to consistently practice resolving them. Her expertise is deeply appreciated.
Keiana is a great listener and always provide best technical advises follow by homework and discussion
Active listener & strong on praise. After one session I felt I could hold my own. Appreciate all of Keìanas advice & honesty. Thank you.
Keiana is warm and professional. Analysis and clarity are swift and her steps for helping are very comforting.
Keiana has been wonderful, she truly listens to understand and has really helped me navigate the difficulties I've been having with family relationships, I truly appreciate her kindness and I am grateful to have met her through this platform
Frequently asked questions
Does Keiana Jones offer telehealth visits?
Yes. Keiana Jones works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Keiana Jones speak?
Keiana Jones speaks English.
How many years of experience does Keiana Jones have?
Keiana Jones has 29 years of experience.
Where is Keiana Jones licensed to practice?
Keiana Jones is licensed to practice in Mississippi, Delaware, and Utah.
Does Keiana Jones accept FSA/HSA?
Yes, Keiana Jones accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Keiana Jones accept clients outside of the United States?
Yes, Keiana Jones accepts clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Keiana Jones offer?
Keiana Jones offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Gottman Method, Mindfulness Therapy, Motivational Interviewing, Solution-Focused Therapy, and Trauma-Focused Therapy.
How can I communicate with Keiana Jones?
Keiana Jones can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Keiana Jones?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.