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Brooke Santos, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Brooke is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
4.6 stars
Clients are very satisfied with Brooke. View 7 reviews
Offers Telehealth visits
Licensed in Georgia and Massachusetts

Recent reviews

Brooke has been absolutely amazing in a huge transition in my life. She has been so supportive of me and makes me feel so comfortable. Brooke has truly given me the courage to stand up for myself and make necessary changes in my life.

Reviewed November 2025

Brooke is great! We hit it off right from the beginning. I don’t feel like “just a client” and therapy doesn’t feel like a chore with her. It’s something I look forward to now!

Reviewed November 2025

More about Brooke

  • 6 years' experience
  • Female
  • LCSW, LICSW

As a licensed therapist in Georgia and Massachusetts, I specialize in supporting individuals navigating complex emotional landscapes. My approach centers on helping clients develop self-compassion, improve communication skills, and overcome challenges related to anxiety, grief, and life transitions.

I'm particularly passionate about working with individuals exploring identity, sexuality, and personal growth. My therapeutic practice creates a supportive environment where clients can address social anxiety, isolation, and self-esteem concerns with compassion and understanding.

Drawing from evidence-based practices, I help clients develop resilient coping strategies, process difficult emotions, and rediscover their sense of purpose. Whether you're experiencing mood challenges, relationship difficulties, or seeking deeper self-understanding, I'm committed to walking alongside you with empathy and professional expertise.

My work honors the unique experiences of each individual, with a special focus on supporting LGBTQ+ communities and those navigating significant life changes. Together, we'll create a collaborative path toward healing and personal empowerment.

Specialties

Stress Anxiety Grief Self esteem Coping with life changes Caregiver issues and stress Chronic pain, illness, and disability Communication problems Forgiveness Guilt and shame Isolation / loneliness Life purpose Mood disorders Post-traumatic stress Self-love Sexuality Social anxiety and phobia Women's issues

Insurance Accepted

  • Cigna
  • GEHA
  • Optum
  • Oscar Health
  • UMR
  • UnitedHealthcare

Licenses

Brooke Santos's National Provider Identifier (NPI) is 1033674783.

  • LCSW · Georgia · CSW009279 · Renews September 2026
  • LICSW · Massachusetts · LICSW1120819 · Renews June 2027

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

Reviews for Brooke Santos

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.6

7 reviews

5
4
3
2
1

Clients mention: Amazing Easy Attentive Comfortable Empathetic Great Helpful Professional Supportive Wonderful

Brooke has been absolutely amazing in a huge transition in my life. She has been so supportive of me and makes me feel so comfortable. Brooke has truly given me the courage to stand up for myself and make necessary changes in my life.

Reviewed November 2025

Brooke is great! We hit it off right from the beginning. I don’t feel like “just a client” and therapy doesn’t feel like a chore with her. It’s something I look forward to now!

Reviewed November 2025

She's amazing and I want too write more but I'm at work. More to come :)

Wonderful she listened was attentive to my concerns

I find Brooke to be very easy to talk to . She is empathetic and very helpful. She is casual and professional. She makes you feel seen and heard and really that is what we are looking for someone to see and hear us.

Reviewed February 2025

Brooke is amazing and does her best to get back to me. We just met but I can already see a long time relationship with her as my therapist. I am very greatful for her being here for me during a hard time in my life.

Reviewed January 2025

While working on yourself can feel scary and hard, Brooke makes it easy. I feel heard and equipped to continue working towards my goals. Thanks, Brooke!

Reviewed January 2025

How was your experience with Brooke?

Frequently asked questions

Does Brooke Santos offer telehealth visits?

Yes. Brooke Santos works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Brooke Santos speak?

Brooke Santos speaks English.

How many years of experience does Brooke Santos have?

Brooke Santos has 6 years of experience.

Where is Brooke Santos licensed to practice?

Brooke Santos is licensed to practice in Georgia and Massachusetts.

Does Brooke Santos accept FSA/HSA?

Yes, Brooke Santos accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Brooke Santos accept insurance?

Yes, Brooke Santos accepts Cigna, GEHA, Optum, Oscar Health, UMR, and UnitedHealthcare.

Does Brooke Santos accept clients outside of the United States?

No, Brooke Santos does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Brooke Santos?

Brooke Santos can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Brooke Santos?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible