Caroline Austin, BACP
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Caroline is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- Great news, Caroline is accepting new clients!
- She is normally fully-booked.
- Offers Telehealth visits
- Licensed in United Kingdom
More about Caroline
- 4 years' experience
- Female
- BACP
I am an experienced counsellor with 13 years’ experience working in healthcare, supporting young people and adults with a wide range of emotional and mental health difficulties, including anxiety, low mood, stress, and self-esteem issues. My practice is grounded in evidence-based approaches, including Cognitive Behavioural Therapy (CBT), while always being tailored to your individual needs and circumstances.
I offer a warm, genuine, and welcoming service, providing a calm, non-judgemental space where you can feel heard, understood, and supported. My approach is gentle yet appropriately challenging, helping you to explore difficult thoughts and emotions while encouraging insight, resilience, and meaningful change at a pace that feels right for you.
I work ethically and in line with professional guidelines, with a strong emphasis on trust, safety, and collaboration. Whether you are seeking short-term support to manage current difficulties or longer-term therapy to deepen your understanding of yourself, we will work together towards goals that matter to you.
Taking the first step towards counselling can feel daunting, but you don’t have to do it alone. If you would like to find out more or arrange an initial consultation, please get in touch.
Specialties
Treatment Approaches
- Cognitive Behavioral Therapy (CBT)
Licenses
- BACP · United Kingdom · 408911 · Renews July 2026
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.
Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.
Reviews for Caroline Austin
Frequently asked questions
Does Caroline Austin offer telehealth visits?
Yes. Caroline Austin works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Caroline Austin speak?
Caroline Austin speaks English.
How many years of experience does Caroline Austin have?
Caroline Austin has 4 years of experience.
Where is Caroline Austin licensed to practice?
Caroline Austin is licensed to practice in the United Kingdom.
Does Caroline Austin accept clients outside of the United Kingdom?
No, Caroline Austin does not accept clients outside of the United Kingdom.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Caroline Austin offer?
Caroline Austin offers clients Cognitive Behavioral Therapy (CBT).
How can I communicate with Caroline Austin?
Caroline Austin can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Caroline Austin?
Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.