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Jen (Jennifer) Luby, BACP

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Jen is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

Speaks English
Offers Telehealth visits
Licensed in United Kingdom

More about Jen

  • 3 years' experience
  • Female
  • BACP

There are times when we understand what’s troubling us, but don't know how to move forward. At other times we can’t quite name what’s wrong, but we know that something needs to shift. Whatever is going on for you, I’m here to meet you where you are. My person-centred, relational, and trauma-informed approach is tailored to your unique needs. Drawing from a range of therapeutic models, I offer a safe, respectful, and collaborative space where you can feel seen, heard, and supported at your own pace. My role is to stay alongside you as you explore your experiences and move toward greater clarity, connection, and self-understanding.

I have significant experience working with a diverse range of clients, including those who are neurodivergent, such as those who are autistic, ADHDers, or otherwise identify as neurodivergent. I am also passionate about supporting individuals from all walks of life, including those from LGBTQ+ communities, and a range of class backgrounds. I strive to create an environment where each person’s identity, experience, and voice are respected and valued, while recognising the unique strengths and challenges they may face. My aim is to support clients in reclaiming agency, fostering self-worth, and navigating life in ways that feel authentic and affirming to them, while recognising, respecting, and supporting the many ways people perceive, process, and interact with the world around them.

My professional background includes counselling training at the University of Cumbria, a First-Class Honours degree from the University of Central Lancashire, and a Postgraduate Diploma with Merit from the University of Leeds, following which I became a registered member of the BACP. I’m committed to offering a protected, respectful, and confidential setting in which your wellbeing comes first. I engage in regular supervision and learning to ensure the support I offer is ethical, attuned, and grounded in best practice.

Specialties

Stress Anxiety Family conflicts Trauma and abuse Depression Coping with life changes Caregiver issues and stress Communication problems Control issues Domestic violence Emptiness Family problems Forgiveness Guilt and shame Isolation / loneliness Life purpose Men's issues Midlife crisis Self-love Social anxiety and phobia Workplace issues Young adult issues

Licenses

  • BACP · United Kingdom · 411693 · Expires October 2025

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

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Frequently asked questions

Does Jen (Jennifer) Luby offer telehealth visits?

Yes. Jen (Jennifer) Luby works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Jen (Jennifer) Luby speak?

Jen (Jennifer) Luby speaks English.

How many years of experience does Jen (Jennifer) Luby have?

Jen (Jennifer) Luby has 3 years of experience.

Where is Jen (Jennifer) Luby licensed to practice?

Jen (Jennifer) Luby is licensed to practice in the United Kingdom.

Does Jen (Jennifer) Luby accept clients outside of the United Kingdom?

No, Jen (Jennifer) Luby does not accept clients outside of the United Kingdom.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Jen (Jennifer) Luby?

Jen (Jennifer) Luby can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Jen (Jennifer) Luby?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.