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Nichelle Jones, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Nichelle is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
5.0 stars
Clients are very satisfied with Nichelle. View 1 review
Offers Telehealth visits
Licensed in Virginia

Recent reviews

NIchelle is very attentive, kind and supportive. She listens very carefully and completely before giving her perspective and advice. I like working with her and would definitely recommend her to anyone who's interested in having a great therapist.

Reviewed November 2025

More about Nichelle

  • 16 years' experience
  • Female
  • LCSW

I am licensed in Virginia with 16 years of professional work experience. I have experience in helping clients with stress, anxiety, financial stressors, relationship issues, parenting issues, & career difficulties. I also have experience working with depression. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the first step to seeking a more fulfilling and happier life takes courage. I am here to support you in that process.

Specialties

Stress Anxiety Relationship issues Parenting issues Career difficulties Depression Communication problems Money and financial issues Multicultural concerns Postpartum depression Pregnancy and childbirth Self-love Social anxiety and phobia Women's issues Workplace issues

Insurance Accepted

  • Aetna
  • Anthem Blue Cross Blue Shield
  • Anthem Blue Cross Blue Shield Virginia
  • BCBS Federal Employee Program
  • CareFirst Blue Cross Blue Shield
  • Cigna
  • GEHA
  • Johns Hopkins - Employer Health Programs (EHP)
  • Johns Hopkins - Uniformed Family Health Plan (USFHP)
  • Kaiser Permanente
  • Medicare
  • Optum
  • Oscar Health
  • UMR
  • UnitedHealthcare

Licenses

Nichelle Jones's National Provider Identifier (NPI) is 1427368000.

  • LCSW · Virginia · 0904010255 · Renews June 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

Reviews for Nichelle Jones

All reviews have been submitted by clients after seeing the provider.

Overall rating:

5.0

1 review

5
4
3
2
1

Clients mention: Attentive Great Listens Recommend Supportive A great therapist

NIchelle is very attentive, kind and supportive. She listens very carefully and completely before giving her perspective and advice. I like working with her and would definitely recommend her to anyone who's interested in having a great therapist.

Reviewed November 2025

How was your experience with Nichelle?

Frequently asked questions

Does Nichelle Jones offer telehealth visits?

Yes. Nichelle Jones works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Nichelle Jones speak?

Nichelle Jones speaks English.

How many years of experience does Nichelle Jones have?

Nichelle Jones has 16 years of experience.

Where is Nichelle Jones licensed to practice?

Nichelle Jones is licensed to practice in Virginia.

Does Nichelle Jones accept FSA/HSA?

Yes, Nichelle Jones accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Nichelle Jones accept insurance?

Yes, Nichelle Jones accepts Aetna, Anthem Blue Cross Blue Shield, Anthem Blue Cross Blue Shield Virginia, BCBS Federal Employee Program, CareFirst Blue Cross Blue Shield, Cigna, GEHA, Johns Hopkins - Employer Health Programs (EHP), Johns Hopkins - Uniformed Family Health Plan (USFHP), Kaiser Permanente, Medicare, Optum, Oscar Health, UMR, and UnitedHealthcare.

Does Nichelle Jones accept clients outside of the United States?

No, Nichelle Jones does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Nichelle Jones?

Nichelle Jones can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Nichelle Jones?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible