Edlaine Franco, ACA
Experienced mental health professional
Provides online counseling through BetterHelp
At a glance
Edlaine is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- Speaks English and Portuguese
- Offers Telehealth visits
- Licensed in Australia
More about Edlaine
- 13 years' experience
- Female
- ACA
I’m Edlaine Franco—most people call me Laine. I’m a counsellor/psychotherapist with over 13 years of experience in both Brazil and Australia, supporting children, teenagers, adults, seniors and couples.
I am a former psychologist in Brazil and currently a registered member of the Australian Counselling Association.
I am passionate about creating a safe, inclusive, and respectful space where people feel truly heard. My approach is warm, empathetic, and tailored to each person’s unique journey.
I work with a range of mental health concerns, including stress and anxiety, motivation, self-esteem and confidence, relationship issues, life transitions, and parenting challenges.
My experience as a counsellor/psychotherapist involves working with neurodivergent and LGBTQ+ individuals, as well as those navigating challenges related to race, sexuality, and more.
Guided by my professional motto, “Everyone deserves to be heard,” I am committed to providing inclusive and compassionate support.
Fluent in both English and Portuguese, I bring a multicultural perspective to my work and honour the individuality of every client. Whether in person or online, I aim to support healing, growth, and connection.
Specialties
Licenses
- ACA · Australia · 20280 · Expires December 2025
About online counseling
- Affordable.
- Pay a low flat fee.
- Convenient.
- Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
- Available now.
- There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.
Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Edlaine Franco
Frequently asked questions
Does Edlaine Franco offer telehealth visits?
Yes. Edlaine Franco works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Edlaine Franco speak?
Edlaine Franco speaks English and Portuguese.
How many years of experience does Edlaine Franco have?
Edlaine Franco has 13 years of experience.
Where is Edlaine Franco licensed to practice?
Edlaine Franco is licensed to practice in Australia.
Does Edlaine Franco accept clients outside of Australia?
No, Edlaine Franco does not accept clients outside of Australia.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
How can I communicate with Edlaine Franco?
Edlaine Franco can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Edlaine Franco?
Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.