Pridemind is user-supported. If you buy through a link on the site, we may earn a commission at no cost to you. Learn More

Jennifer Upcraft, PMHNP

Experienced mental health professional

Provides online counseling through Brightside Health

At a glance

Jennifer is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, Brightside Health.

4.9 stars
Clients are very satisfied with Jennifer. View 31 reviews
Great news, Jennifer is accepting new clients!
She is normally fully-booked.
Speaks English
Offers Telehealth visits
Licensed in Florida, Illinois, and 4 more

Recent reviews

Always a pleasure speaking with her!

Reviewed December 2024

She was thorough with questioning. Though maybe ask some more personable questions to get to know me a little better rather than the list of questioning I’m sure she has to fill out. However I realize she has to do that and we only get 30 minutes. She did a very good job and was nice to talk to.

Reviewed October 2024

More about Jennifer

  • More than 5 years' experience
  • Female
  • PMHNP

Jennifer is a board certified Psychiatric Mental Health Nurse Practitioner with a Master of Science in Nursing from Vanderbilt University. She has 9 years of experience treating various mental health disorders and provides an integrative approach to treatment. She collaborates with all members of the clinical team in order to help patients achieve their optimum mental health and improve their quality of life.

Brightside Health is a fully online mental health practice providing life-changing care for anxiety, depression, and related conditions through personalized Psychiatry and Therapy services available to all 50 states. Named the "best online psychiatry service" for 4 years in a row by such publications as Forbes, Healthline, Yahoo, VeryWellMind and Everyday Health among others.

Specialties

Anxiety Depression Psychiatry Consultation Panic Attack Burnout Post-Traumatic Stress Disorder (PTSD) Insomnia Mental Health Problem Crisis Intervention Suicide Prevention ADD/ADHD Substance Use Disorder Addiction Alcoholism Premenstrual Dysphoric Disorder (PMDD) Seasonal Affective Disorder (SAD) Postpartum Depression Bipolar Disorder/Manic Depression Trauma Phobias

Insurance Accepted

  • Aetna
  • Allegiance
  • Ambetter
  • AmeriHealth
  • Blue Cross Blue Shield of Illinois
  • CareOregon
  • Carolina Complete Health
  • Cigna
  • Florida Blue
  • Healthy Blue (BCBC North Carolina)
  • Independence Blue Cross
  • Medicaid
  • Medicare
  • Meritain
  • Molina Healthcare
  • Nebraska Total Care
  • Optum
  • Regence Blue Cross Blue Shield
  • UnitedHealthcare
  • Wellcare

Treatment Approaches

  • Prescription Medication
  • Cognitive Behavioral (CBT)
  • Clinical Supervision and Licensed Supervisors
  • Compassion Focused
  • Culturally Sensitive
  • Emotionally Focused
  • Interpersonal
  • Intervention
  • Mindfulness-Based (MBCT)
  • Motivational Interviewing
  • Person-Centered
  • Strength-Based
  • Trauma Focused

Licenses

Jennifer Upcraft's National Provider Identifier (NPI) is 1629499504.

  • PMHNP · Florida
  • PMHNP · Illinois
  • PMHNP · Oregon
  • PMHNP · Vermont
  • PMHNP · Nebraska
  • PMHNP · North Carolina

About online healthcare

Affordable.
Get high-quality care for a low flat fee without the high cost.
Convenient.
Get the care you need, when and where it works for you.
Available now.
No waiting lists. No phone calls. Just complete a short online assessment and get treatment in as little as 48 hours.

Brightside makes it easy to get professional help through secure video sessions, messaging, and personalized care plans. It’s ideal for people who want effective treatment without the hassle of commuting or scheduling delays. Starting at $95 per month, Brightside is typically far more affordable than traditional in-person care. Clinical studies show that Brightside’s evidence-based approach delivers real results: Most members see significant improvement within 12 weeks, many achieving full remission.

Reviews for Jennifer Upcraft

All reviews have been submitted by clients after seeing the provider.

Overall rating:

4.9

31 reviews

5
4
3
2
1

Clients mention: Great Helpful Wonderful Thank you Amazing Anxiety Easy Helping Professional Understanding

Always a pleasure speaking with her!

Reviewed December 2024

She was thorough with questioning. Though maybe ask some more personable questions to get to know me a little better rather than the list of questioning I’m sure she has to fill out. However I realize she has to do that and we only get 30 minutes. She did a very good job and was nice to talk to.

Reviewed October 2024

She is great - good listener!

Reviewed December 2024

She was very pleasant and helpful

Reviewed July 2025

She is doing a fabulous job so far!

Reviewed November 2024

Very Satisfied as always with Jennifer she very cheerful and understanding with my care

Reviewed October 2024

My psychiatrist never joined the session

Reviewed August 2025

She’s simply amazing… so helpful and understanding. An asset to Brightside.

Reviewed November 2024

This was a wonderful session

Reviewed October 2024

The session was fine and it was determined that I need to change the plan that I signed up for but this website does not make it easy. I'll await another email from you with instructions on how to make that happen so I can get started. Thank you.

Reviewed October 2024

Jennifer is great! Very nice and professional. Covered a lot of assessment questions and gave very clear expectations on next steps.

Reviewed November 2024

Jennifer was great, staying the course!

Reviewed May 2025

Very professional, kind and explain properly in details everything

Reviewed November 2024

Jennifer is so kind and calming, it is hard to ask for help and even harder to know you need it. She makes the experience of having to take medication to cope with depression and anxiety much easier. I truly appreciate her and I think she is wonderful at her job.

Reviewed November 2024

Answer all my question she suggested alot of options for me ...

Reviewed November 2024

Late to scheduled appointment with no communication

Reviewed September 2025

She is very helpful and a good listener.

Reviewed February 2025

She’s great! Thank you for always checking in.

Reviewed October 2024

I always enjoy meeting with Jennifer. She is so comforting and upbeat.

Reviewed July 2025

Mrs. Upcraft was great, I felt like she listened and is helping me with my concerns

Reviewed December 2024

Cant think of anything for her to do better.

Reviewed October 2024

She is wonderful and I'm very happy with the care I get from her.

Reviewed October 2024

So nice, and willing to answer all my questions or point me in the right direction. Thank you so much.

Reviewed November 2024

All good! I like her a lot.

Reviewed February 2025

Good but sometimes she doesn’t have sufficient notes regarding my case. She has gotten my script incorrect and recalled it incorrectly and that has made things challenging and slowed down progress

Reviewed October 2025

I logged in at 10:47, after my prev appt w a Brightside Therapist at 10. Ms. Up Taft was not on the meeting.

Reviewed March 2025

I’m really needing help with symptoms of my adhd my anxiety is slowly getting better but my adhd is to the point where I can’t even sit a finish a chapter of a book without feeling the urge to go elsewhere and play with something else

Reviewed October 2024

Jenn is great! Appreciate her kindness and knowledge managing my medications

Reviewed May 2025

She went above and beyond in answering my questions and helping with all my concerns. Very empathetic and great at what she does! Thanks for your help!

Reviewed February 2025

I love her to death she is amazing and actually cares and listens

Reviewed August 2025

She listened and help find a medication that I am comfortable tot ale since I don’t like to take medications. Makes me anxious. She was very engaging and caring. Easy to talk to.

Reviewed December 2024

How was your experience with Jennifer?

Frequently asked questions

Does Jennifer Upcraft offer telehealth visits?

Yes. Jennifer Upcraft works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Jennifer Upcraft speak?

Jennifer Upcraft speaks English.

How many years of experience does Jennifer Upcraft have?

Jennifer Upcraft has more than 5 years of experience.

Where is Jennifer Upcraft licensed to practice?

Jennifer Upcraft is licensed to practice in Florida, Illinois, Oregon, Vermont, Nebraska, and North Carolina.

Does Jennifer Upcraft accept insurance?

Yes, Jennifer Upcraft accepts Aetna, Allegiance, Ambetter, AmeriHealth, Blue Cross Blue Shield of Illinois, CareOregon, Carolina Complete Health, Cigna, Florida Blue, Healthy Blue (BCBC North Carolina), Independence Blue Cross, Medicaid, Medicare, Meritain, Molina Healthcare, Nebraska Total Care, Optum, Regence Blue Cross Blue Shield, UnitedHealthcare, and Wellcare.

Does Jennifer Upcraft accept clients outside of the United States?

No, Jennifer Upcraft does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of [a major teletherapy service] experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Jennifer Upcraft offer?

Jennifer Upcraft offers clients Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Emotionally-Focused Therapy (EFT), Psychodynamic Therapy, Mindfulness Therapy, Motivational Interviewing, Client-Centered Therapy, Solution-Focused Therapy, and Trauma-Focused Therapy.

How can I communicate with Jennifer Upcraft?

Jennifer Upcraft can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Jennifer Upcraft?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation. Please note: It can take up to a few days to be matched to a therapist.