Malinda Um, AASW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Malinda is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

Offers Telehealth visits
Licensed in Australia

More about Malinda

8 years' experience
Female
AASW

Starting therapy can feel like a big step, especially if you’re not sure where to begin.

I’m an Australian-qualified Social Worker with over 10 years of experience supporting people through anxiety, depression, trauma, burnout, relationship challenges, and major life transitions.

I often work with people who feel overwhelmed, stuck, or disconnected, including those who are high-functioning on the outside but struggling internally. This includes helping professionals, people in high-pressure roles, and those carrying a lot beneath the surface.

I also have experience supporting cross-cultural experiences, identity, and intergenerational patterns. You don’t need to simplify or explain your background here, we can work with the full context of your experience.

My approach is practical, collaborative, and grounded in evidence-based therapies including ACT, CBT, DBT, Narrative Therapy, and EMDR-informed practice. Sessions are not just about talking, we focus on understanding patterns, building emotional regulation, and creating meaningful, sustainable change in your day-to-day life.

Clients often tell me they value having a space that feels steady, real, and non-judgemental, where they can be honest without feeling dismissed or overwhelmed.

If you’re not sure where to start, that’s okay. We can take it one step at a time and figure it out together.

Specialties

Trauma and abuse Self-esteem Depression Coping with life changes Compassion fatigue Stress Anxiety Relationship issues Family conflicts Grief Parenting issues Anger management Career difficulties Abandonment Attachment issues Blended family issues Body image Caregiver issues and stress Co-morbidity Codependency Commitment issues Communication problems Control issues Coping with natural or human-caused disaster Divorce and separation Emptiness Family of origin issues Family problems First responder issues Forgiveness Guilt and shame Immigration issues Infidelity Isolation / loneliness Jealousy Life purpose Midlife crisis Veteran and Armed Forces Issues Money and financial issues Mood disorders Multicultural concerns Panic disorder and panic attacks Phobias Postpartum depression Post-traumatic stress Pregnancy and childbirth Prejudice and discrimination Seasonal Affective Disorder (SAD) Self-love Sexuality Social anxiety and phobia Somatization Women's issues Workplace issues Young adult issues

Treatment Approaches

Acceptance and Commitment Therapy (ACT)
Attachment-Based Therapy
Cognitive Behavioral Therapy (CBT)
Narrative Therapy
Solution-Focused Therapy
Systemic Therapy

Licenses

AASW · Australia · 460049 · Renews June 2026

About online counseling

Affordable.: Pay a low flat fee.
Convenient.: Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.: There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

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Frequently asked questions

Does Malinda Um offer telehealth visits?

Yes. Malinda Um works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Malinda Um speak?

Malinda Um speaks English.

How many years of experience does Malinda Um have?

Malinda Um has 8 years of experience.

Where is Malinda Um licensed to practice?

Malinda Um is licensed to practice in Australia.

Does Malinda Um accept clients outside of Australia?

No, Malinda Um does not accept clients outside of Australia.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Malinda Um offer?

Malinda Um offers clients Acceptance and Commitment Therapy (ACT), Attachment-Based Therapy, Cognitive Behavioral Therapy (CBT), Narrative Therapy, Solution-Focused Therapy, and Systemic Therapy.

How can I communicate with Malinda Um?

Malinda Um can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Malinda Um?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.