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Jennifer Groom-Reid, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Jennifer is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
Great news, Jennifer is accepting new clients!
She is normally fully-booked.
Offers Telehealth visits
Licensed in Connecticut

More about Jennifer

  • 12 years' experience
  • Female
  • LCSW

I'm a therapist with extensive experience supporting individuals through life's most challenging transitions and struggles. My work centers on helping clients navigate stress, anxiety, grief, and the complexities of addiction and family dynamics. I bring a compassionate, culturally responsive approach to therapy, honoring the unique identities and experiences my clients bring to our work together.

I specialize in supporting people through significant life changes—including divorce, loss, and midlife transitions—as well as deeper issues like codependency, abandonment, and control patterns. I'm also experienced in helping clients explore self-love, forgiveness, financial concerns, and women's issues with sensitivity and care.

My approach is grounded in creating a safe, affirming space where you feel truly seen and heard. I work with clients navigating mood challenges, chronic pain, end-of-life concerns, and the weight of past hurts. Whether you're processing infidelity, family conflict, or simply feeling lost, I'm here to walk alongside you with authenticity and respect.

I believe healing happens when we're met with genuine understanding and without judgment. I'm honored to support your journey toward wholeness and peace.

Specialties

Stress Anxiety Addictions Family conflicts Grief Coping with life changes Relationship issues Trauma and abuse Intimacy-related issues Sleeping disorders Parenting issues Anger management Career difficulties Bipolar disorder Depression Coaching Compassion fatigue ADHD Abandonment Chronic pain, illness, and disability Codependency Control issues Divorce and separation Emptiness Family problems Forgiveness Hospice and end-of-life counseling Impulsivity Infidelity Midlife crisis Money and financial issues Mood disorders Multicultural concerns Self-love Women's issues

Insurance Accepted

  • Cigna
  • GEHA
  • Optum
  • UMR
  • UnitedHealthcare

Treatment Approaches

  • Acceptance and Commitment Therapy (ACT)
  • Client-Centered Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Mindfulness Therapy
  • Motivational Interviewing
  • Psychodynamic Therapy
  • Solution-Focused Therapy

Licenses

Jennifer Groom-Reid's National Provider Identifier (NPI) is 1568094894.

  • LCSW · Connecticut · 58.010515 · Renews October 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

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Frequently asked questions

Does Jennifer Groom-Reid offer telehealth visits?

Yes. Jennifer Groom-Reid works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Jennifer Groom-Reid speak?

Jennifer Groom-Reid speaks English.

How many years of experience does Jennifer Groom-Reid have?

Jennifer Groom-Reid has 12 years of experience.

Where is Jennifer Groom-Reid licensed to practice?

Jennifer Groom-Reid is licensed to practice in Connecticut.

Does Jennifer Groom-Reid accept FSA/HSA?

Yes, Jennifer Groom-Reid accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Jennifer Groom-Reid accept insurance?

Yes, Jennifer Groom-Reid accepts Cigna, GEHA, Optum, UMR, and UnitedHealthcare.

Does Jennifer Groom-Reid accept clients outside of the United States?

Yes, Jennifer Groom-Reid accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

What treatment approaches does Jennifer Groom-Reid offer?

Jennifer Groom-Reid offers clients Acceptance and Commitment Therapy (ACT), Client-Centered Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness Therapy, Motivational Interviewing, Psychodynamic Therapy, and Solution-Focused Therapy.

How can I communicate with Jennifer Groom-Reid?

Jennifer Groom-Reid can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Jennifer Groom-Reid?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible