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Joanne Masters, LMHC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Joanne is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
Great news, Joanne is accepting new clients!
She is normally fully-booked.
Offers Telehealth visits
Licensed in Florida and South Carolina

More about Joanne

  • 16 years' experience
  • Female
  • LMHC, LPC

I am a Licensed Mental Health Counselor in Florida and a Licensed Professional Counselor in South Carolina. After completing my graduate training at The State University of New York College at Brockport in 2003, I began my career in the mental health field and have continued to provide compassionate, client-centered therapy for more than two decades.

Throughout my career, I have gained diverse clinical experience in private practice, emergency room settings, and outpatient behavioral health clinics. These experiences have allowed me to work with individuals and families facing a wide range of emotional, behavioral, and life challenges.

My areas of clinical focus include ADHD, behavioral concerns, anxiety, school-related issues, post-traumatic stress disorder (PTSD), trauma and abuse, depression, and relationship and family concerns. I strive to create a safe, supportive, and nonjudgmental environment where clients feel heard, understood, and empowered to make meaningful changes in their lives.

I believe therapy should be individualized to each person's unique needs, strengths, and circumstances. My goal is to help clients develop practical coping skills, improve emotional well-being, strengthen relationships, and build confidence in navigating life's challenges.

Outside of my professional work, I enjoy reading and spending quality time with my seven children. These experiences have further enriched my appreciation for the importance of family, resilience, connection, and the many different challenges individuals encounter throughout life.

Specialties

Stress Anxiety Family conflicts Trauma and abuse Depression ADHD Abandonment Attachment issues Blended family issues Body image Caregiver issues and stress Communication problems Control issues Divorce and separation Emptiness Family of origin issues Family problems Forgiveness Guilt and shame Impulsivity Infidelity Isolation / loneliness Jealousy Life purpose Money and financial issues Mood disorders Obsessions, compulsions, and OCD Panic disorder and panic attacks Post-traumatic stress Pregnancy and childbirth Self-love Sexual assault and abuse Social anxiety and phobia Women's issues Workplace issues Young adult issues

Insurance Accepted

  • Cigna

Licenses

Joanne Masters's National Provider Identifier (NPI) is 1326052150.

  • LMHC · Florida · MH21744 · Renews March 2027
  • LPC · South Carolina · 5116 · Renews August 2027

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling allows you to receive care from a mental health practitioner via phone, video chat, or instant messaging. It is convenient for those who may have trouble getting to or would prefer not to have in-person therapy appointments. Starting at $65 per week, online counseling is generally more affordable than in-person counseling. A study by researchers at University of California, Berkeley found that online counseling can be just as effective as face-to-face therapy while being more convenient, affordable, and accessible.

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Frequently asked questions

Does Joanne Masters offer telehealth visits?

Yes. Joanne Masters works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Joanne Masters speak?

Joanne Masters speaks English.

How many years of experience does Joanne Masters have?

Joanne Masters has 16 years of experience.

Where is Joanne Masters licensed to practice?

Joanne Masters is licensed to practice in Florida and South Carolina.

Does Joanne Masters accept FSA/HSA?

Yes, Joanne Masters accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Joanne Masters accept insurance?

Yes, Joanne Masters accepts Cigna.

Does Joanne Masters accept clients outside of the United States?

No, Joanne Masters does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Joanne Masters?

Joanne Masters can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Joanne Masters?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible