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MaDonna Moss, LCSW

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

MaDonna is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
Offers Telehealth visits
Licensed in North Carolina

More about MaDonna

  • 17 years' experience
  • Female
  • LCSW

I am licensed in Florida with 17 years of professional work experience in the field of Medical Social Work. I have experience in helping clients coping with grief and loss and have specific training in the field of Thanatology (the study of death and dying). I believe that you are the expert of your story and that you have many strengths and emotional resources that will assist you in overcoming things that challenge you. It takes courage to seek out a more fulfilling and happier approach to what life has presented to you and to take the first steps toward taking charge. I can be here to support & empower you during that journey.

I am a Licensed Clinical Social Worker who has been working primarily with clients who are focused on learning to cope with a medical diagnosis of either a chronic illness or terminal illness. This includes walking with clients and families through the dying process and into death. When it comes to coping with the changes associated with illness things are oftentimes counterintuitive and the best approach is sometimes just the opposite of what you may be thinking is the right thing to do. I have found that planning for the worst while hoping for the best is the approach I stand behind and utilize throughout my process with clients. Planning for death even following a new diagnosis can get those issues and questions answered and out of the way. One can then fully invest in the now and treatment of their disease. To fully commit to fighting the war that is happening within the body and to work to plan to win that war. Completing end-of- life planning from the start will free you to work backward to arrive exactly at where you are and need to be.

Specialties

Grief Caregiver issues and stress Communication problems Forgiveness Self-love

Insurance Accepted

  • Cigna

Licenses

MaDonna Moss's National Provider Identifier (NPI) is 1144489808.

  • LCSW · North Carolina · C011905 · Renews November 2026

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.

Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.

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Frequently asked questions

Does MaDonna Moss offer telehealth visits?

Yes. MaDonna Moss works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does MaDonna Moss speak?

MaDonna Moss speaks English.

How many years of experience does MaDonna Moss have?

MaDonna Moss has 17 years of experience.

Where is MaDonna Moss licensed to practice?

MaDonna Moss is licensed to practice in North Carolina.

Does MaDonna Moss accept FSA/HSA?

Yes, MaDonna Moss accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does MaDonna Moss accept insurance?

Yes, MaDonna Moss accepts Cigna.

Does MaDonna Moss accept clients outside of the United States?

Yes, MaDonna Moss accepts clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with MaDonna Moss?

MaDonna Moss can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with MaDonna Moss?

Just tap the CHAT NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap CHAT NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible