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Colleen McShane, LCPC

Experienced mental health professional

Provides online counseling through BetterHelp

At a glance

Colleen is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.

FSA/HSA accepted
Great news, Colleen is accepting new clients!
She is normally fully-booked.
Offers Telehealth visits
Licensed in Illinois

More about Colleen

  • 5 years' experience
  • Female
  • LCPC

I am a dedicated therapist with 5 years of clinical experience supporting teens, adults and families through life's challenges and transitions. I work with individuals navigating depression, anxiety, panic, social anxiety, trauma, attachment concerns, family conflict, stress, emotional exhaustion, mood changes, and self-esteem concerns. I am passionate about helping young adults explore their identity, purpose, and place in the world.

I use a person-centered approach grounded in compassion, collaboration, and authenticity. I provide a calm, supportive, and engaging therapeutic environment where clients feel safe to explore their experiences without judgment. I specializes in helping clients build self-esteem, develop healthier communication patterns, and work through feelings of shame, guilt, isolation, fear, and self-doubt. Through therapy, I help individuals identify unhelpful patterns, navigate unexpected life changes, strengthen resilience, and develop a deeper understanding of themselves and their relationships.

Drawing from my clinical foundation in Cognitive Behavioral Therapy (CBT), Person-Centered Therapy and Dialectical Behavior therapy (DBT), I integrate evidence-based practices tailored to each client's unique needs and pace. My therapeutic style balances practical strategies with meaningful self-exploration, helping clients develop effective tools that extend beyond the therapy room and into everyday life.

I prioritize trust, vulnerability, and collaboration while balancing warmth with thoughtful honesty with my clients. I support my clients in identifying attachment ruptures, strengthening emotional awareness, developing healthier relationships, and learning to accept what is outside of their control. I believe that therapy should foster both meaningful personal insight and practical skills that promote lasting growth and change.

Whether you are navigating anxiety, processing the lingering effects of trauma, experiencing significant life transitions, seeking personal growth, or hoping to strengthen your relationship with a loved one, I will meet you where you are. I would be honored to walk alongside you as you reconnect with yourself, cultivate self-compassion, build meaningful relationships, and move toward a more balanced, connected, and fulfilling life.

The good life is a process, not a state of being. It is a direction, not a destination.” — Carl Rogers

Specialties

Stress Anxiety Trauma and abuse Self-esteem Depression Coping with life changes Attachment issues Blended family issues Cancer Codependency Commitment issues Communication problems Dissociation Drug and alcohol addiction Emptiness Family problems Forgiveness Guilt and shame Isolation / loneliness Life purpose Mood disorders Panic disorder and panic attacks Post-traumatic stress Seasonal Affective Disorder (SAD) Self-love Sexual assault and abuse Social anxiety and phobia Young adult issues

Insurance Accepted

  • Cigna
  • Curative

Licenses

Colleen McShane's National Provider Identifier (NPI) is 1780355131.

  • LCPC · Illinois · 180018177 · Renews March 2027

About online counseling

Affordable.
Pay a low flat fee.
Convenient.
Do it at your own time and at your own pace. Communicate whenever you feel it's needed.
Available now.
There is no waiting list and no calls to make. Simply fill out a short questionnaire and send your first message.

Online counseling, sometimes called teletherapy, refers to talk therapy delivered remotely through digital platforms, such as video calls, phone calls, or chat. It can be a great option for people who face barriers to traditional face-to-face therapy, such as those living in remote areas, individuals with mobility issues, or people with busy schedules that make it difficult to attend in-person sessions.

Teletherapy also offers greater convenience and flexibility, allowing clients to access care from the comfort of their homes. Research shows that the treatment outcomes with online counseling are often just as effective as with traditional therapy, providing a viable alternative for individuals seeking mental health support.

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Frequently asked questions

Does Colleen McShane offer telehealth visits?

Yes. Colleen McShane works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.

What language(s) does Colleen McShane speak?

Colleen McShane speaks English.

How many years of experience does Colleen McShane have?

Colleen McShane has 5 years of experience.

Where is Colleen McShane licensed to practice?

Colleen McShane is licensed to practice in Illinois.

Does Colleen McShane accept FSA/HSA?

Yes, Colleen McShane accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.

Does Colleen McShane accept insurance?

Yes, Colleen McShane accepts Cigna and Curative.

Does Colleen McShane accept clients outside of the United States?

No, Colleen McShane does not accept clients outside of the United States.

Is online therapy as effective as in-person therapy?

Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."

How can I communicate with Colleen McShane?

Colleen McShane can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do I get started with Colleen McShane?

Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.

Mental health conditions are real, common, and treatable.

And recovery is possible.

Messaging
Live Chat
Phone
Video

When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.

FSA/HSA eligible